PRODUCT SUPPORT PROGRAM FOR REWORKING THE ALL WHEEL STEER SYSTEM ON CERTAIN 432E, 434E, 442E AND 444E BACKHOE LOADERS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REWORKING THE ALL WHEEL STEER SYSTEM ON CERTAIN 432E, 434E, 442E AND 444E BACKHOE LOADERS [REBE4661]

STEERING SYSTEM

VALVE GP

PRODUCT SUPPORT PROGRAM FOR REWORKING THE ALL WHEEL STEER SYSTEM ON CERTAIN 432E, 434E, 442E AND 444E BACKHOE LOADERS

REBE4661-00

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08Dec2008

U-625

D-532

O-569

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*After Failure Only*	PRODUCT SUPPORT PROGRAM FOR REWORKING THE ALL WHEEL STEER SYSTEM ON CERTAIN 432E, 434E, 442E AND 444E BACKHOE LOADERS
5479 4322 5264 5067		PS51602

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NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51602" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

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TERMINATION DATE

31Dec2009

PROBLEM

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Certain 432E, 434E, 442E and 444E Backhoe Loaders may experience drift in the rear steer cylinder circuit while roading the machine in either 2 wheel steer or circle steer modes.

AFFECTED PRODUCT

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Model	Identification Number
432E	BXE00260, 262-264, 266-268, 547, 549, 551, 553, 636, 800, 873, 922, 924-925, 959, 961-962, 964, 1096, 1498-1499, 1504
434E	FSH00280-00830, 900-1612
442E	GKZ00290-00291, 293-295, 299, 302, 306-311, 316-324, 332-337, 341-343, 347-355, 362-363, 366, 369-371, 374-381, 387-390, 403, 414, 416-418, 420-430, 433-438, 440, 442, 444-447, 449-454, 456, 458, 465-469, 471-472, 475-477, 481-485, 491-501, 506-508, 510-511, 600-602, 604-608, 611-618, 623-627, 634, 638-640, 646, 649-652, 654-660, 666-672, 674, 676-677, 684, 689-691, 695, 698-700, 711, 713-717, 720-722, 727, 729, 743-744, 747-758, 766-770, 772, 778-779, 783-784, 787-789, 795-798, 805-806, 811, 814-815
444E	LBE00310-00498, 600-795

PARTS NEEDED

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Qty	Part Number	Description
1	2555249	VALVE GP-SOL -A
2	3274315	VALVE GP-RLF -A
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to Special Instruction, REHS4075, "Troubleshooting the System for All Wheel Steering", for the rework procedure.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-4500 hrs, 0-36 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%