PRODUCT SUPPORT PROGRAM FOR INSTALLING THE IMPROVED OVERLOAD WARNING SWITCH KIT ON CERTAIN M313C, M313D, M315C, M315D, M316C, M316D, M318C, M318D, M318C MH, M318D MH, M322C, M322D, M322C MH, AND M322D MH WHEELED EXCAVATORS Caterpillar

PRODUCT SUPPORT PROGRAM FOR INSTALLING THE IMPROVED OVERLOAD WARNING SWITCH KIT ON CERTAIN M313C, M313D, M315C, M315D, M316C, M316D, M318C, M318D, M318C MH, M318D MH, M322C, M322D, M322C MH, AND M322D MH WHEELED EXCAVATORS [REBE5020]

ELECTRICAL AND STARTING SYSTEM

SWITCH GP

REBE5020-00

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07Dec2009

U-419

A-340

D-371

O-374

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*After Failure Only*	PRODUCT SUPPORT PROGRAM FOR INSTALLING THE IMPROVED OVERLOAD WARNING SWITCH KIT ON CERTAIN M313C, M313D, M315C, M315D, M316C, M316D, M318C, M318D, M318C MH, M318D MH, M322C, M322D, M322C MH, AND M322D MH WHEELED EXCAVATORS
1435		PS51766

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NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51766" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

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TERMINATION DATE

31Dec2011

PROBLEM

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The 273-2132 Pressure Switch Group may leak and/or have electrical problems on certain M313C, M313D, M315C, M315D, M316C, M316D, M318C, M318D, M318C MH, M318D MH, M322C, M322D, M322C MH, and M322D MH Wheeled Excavators that are equipped with a boom overload warning system.

AFFECTED PRODUCT

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Model	Identification Number
*****Group 1*****
M313C	H2A00444-00447, 449-480, 482-487, 490-492, 494-513, 516-518, 521-524, 526-529, 531-547, 552-554, 556, 558, 560-563, 565-569, 572-573, 575-610, 612-614, 616-618, 620-628, 630-656, 658-665, 667, 669-706
M315C	H2B00334, 336-344, 346-349, 351-354, 356-378, 380, 382-384, 386-394, 398, 403-404, 411-413, 415-420, 423-426, 428-431, 433-440, 442-445, 447, 450-457, 459, 461-468, 470, 474-477, 479, 481-488, 490-491, 493-498, 500-514, 516-520, 522-526, 528-529, 532-533, 537, 540-552
M316C	H2C00417, 430, 432-434, 436-438, 440-441, 444, 447, 449, 452-454, 457-458, 460-462, 464-465, 467-473, 475-480, 482-491, 493, 495, 497, 499, 501-506, 508-509, 512-515, 517, 520-521, 525-527, 529, 531, 533, 535, 537-542, 544-545, 547-548, 550, 552-556, 561-566, 568-571, 573-574, 577, 579-580, 582-595, 597-604, 606-616, 618-627, 629-639, 641-643, 645-663, 665-670, 672
M318C	H2D00538, 540-541, 543, 545, 548-552, 554, 556, 559-561, 563-568, 570-571, 576-577, 583, 585, 587, 589-590, 600-603, 605, 609, 615, 618, 622-623, 626, 629, 631, 639-641, 649, 651-653, 658, 660-661, 663-667, 671, 674-675, 677, 679-680, 682-683, 686-688, 690, 695-696, 698, 700-701, 703-709, 711-714, 716-722, 725, 727-730, 732-733, 735-748, 750-760, 762-764, 767-768, 772-774, 781-783, 785-793 H2F00204, 206, 209-219, 222, 225, 228-232, 236-239, 241-247, 250-251, 253-254
M322C	H2E00349, 351, 353-356, 358, 360-362, 365, 368-369, 371-372, 374, 376-380, 382, 385-387, 389-396, 398-399, 401-409, 411, 417, 421, 423, 425-427, 430-432, 434, 436-447
M322C MH	H2G00341, 343-344, 347-352, 354, 361, 363-364, 366-369, 371-373, 376, 379-381, 383, 385, 388-389, 392, 399-400, 406-407, 411-412, 414, 416-420, 422-423

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*****Group 2*****
M313D	W3H00132-00137, 139-143, 145-147, 149-163, 166-171, 173-177, 179-189, 191-206, 208, 210-211, 213-217, 219-241, 243-248, 250-252, 254, 256-272, 274, 276-296, 298-309, 311-321, 323-327, 329-334, 336-337, 344, 352, 356-367, 369-378, 380-384, 387-395, 397-403, 405-419, 421-448, 452-457, 459, 461-463
M315D	W5M00137-00145, 147-148, 150-157, 159-168, 170-191, 193-195, 199-207, 209-213, 215-219, 221-222, 224, 226-228, 230, 232, 235-244, 246-247, 249-250, 252-253, 261-268, 270-272, 275-279, 281-322, 324, 326-327, 330-332, 336, 338, 340-349, 351-356, 358-361, 363, 365, 367, 370-373, 375-376, 378-390, 392-412, 414-416, 420, 422, 424-427
M316D	W6A00291-00295, 297, 299-300, 302-303, 305-306, 308-309, 313, 316-322, 324-352, 354-358, 360-368, 370, 372-378, 381-382, 385-386, 389-390, 392-398, 400-441, 443-455, 457-464, 466, 468-469, 471-477, 479-487, 489-490, 492, 494-501, 503-512, 514-541, 543-544, 546-548, 550, 552-553, 555-563, 567-568, 570-572, 574-576, 578, 580-581, 584-585, 588-594, 596, 600-602, 605-610, 612-616, 618-620, 622-627, 629, 632-633, 635-642, 644-650, 652, 655-657, 659, 661-663, 665, 667, 669-672, 675, 677-678, 680-682, 684-685, 687-693, 695-702, 704-710, 712-714, 717-718, 720-724, 726-749, 751-752, 754-755, 757-758, 760-768, 770-771, 773-775
M318D	W8P00205-00207, 209-210, 214-215, 217-224, 227-229, 231-232, 235, 239-243, 245-247, 249-250, 252-258, 261-263, 265-274, 276-281, 283-289, 291-302, 304-311, 313-319, 322-333, 335, 337, 339-340, 342-343, 345-362, 364, 366-369, 371-372, 374, 377, 379, 381-382, 386-387, 389, 391, 393, 395, 398-413, 416, 418-420, 423, 426-427, 429-434, 437, 439-440, 442-443, 445-450, 452-457, 460, 462-463, 466-472, 474-481, 483, 485, 489-496, 498-507, 509-513, 517, 519-526, 528, 534-536, 538, 540-541, 545-551, 553-555, 557, 561-564, 566-567, 573-579, 581-584, 586, 589-591, 594, 596, 598-600, 603-605, 607, 609-615, 617, 624-630, 633, 635-636, 639-649, 651-658, 660-664, 667, 670-676, 678-679, 685-686, 689-692, 694-696, 698-699, 702-705, 707, 716, 720, 727-729, 732-738, 740, 746-747, 749-750, 753, 755-762, 764-770, 772-773, 775-783, 786, 788-789 W8R00161-00162, 164-166, 168, 170-200, 202-214, 217-220, 222-226, 228, 230-231, 233-247
M322D	W2S00113-00115, 117-121, 123-126, 128-135, 137-138, 141-142, 144, 147-148, 150-151, 153, 156-162, 165-167, 169-171, 174-177, 179-186, 189, 191, 193-197, 200-201, 203-204, 206-211, 214, 217-224, 227-229, 231-232, 235, 237-238, 240-241, 243, 246-249, 252-253, 255, 257-258, 261, 264, 266-268, 270, 282, 285, 288, 292-293, 300-311, 313, 316-321
M322D MH	W2T00201-00202, 204, 206-213, 215-218, 221-222, 225-227, 229-235, 237, 239-240, 242, 244-252, 254-256, 259-260, 262-263, 265, 267-270, 274, 276, 279-288, 290, 293-294, 296-299, 301-303, 306, 308-315, 317-318

PARTS NEEDED

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Qty	Part Number	Description
*****Group 1*****
1	3441582	KIT-OVERLOAD WRN
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 2*****
1	3441582	KIT-OVERLOAD WRN
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Replace the 273-2132 Pressure Switch Group with the 344-1582 Overload Warning Kit. Refer to Special Instruction, REHS4764, for the kit installation procedure.

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Image1

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 1*****
0-3000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
3001-6000 hrs, 25-48 mo	33.0%	50.0%	0.0%	0.0%	50.0%	50.0%

NOTE: This is a 2.0-hour job for Group 1

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 2*****
0-3000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
3001-6000 hrs, 25-48 mo	33.0%	50.0%	0.0%	0.0%	50.0%	50.0%