PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 129-5844 AND 215-7292 HOSES ASSEMBLIES THAT ARE USED IN THE STABILIZER LINES GROUP ON CERTAIN 416E BACKHOE LOADERS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 129-5844 AND 215-7292 HOSES ASSEMBLIES THAT ARE USED IN THE STABILIZER LINES GROUP ON CERTAIN 416E BACKHOE LOADERS [REBE5122]

SERVICE EQUIPMENT AND SUPPLIES

PARTS STOCK, ORDERING & RETURN

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 129-5844 AND 215-7292 HOSES ASSEMBLIES THAT ARE USED IN THE STABILIZER LINES GROUP ON CERTAIN 416E BACKHOE LOADERS

REBE5122-00

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15Jun2009

U-219

A-188

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*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 129-5844 AND 215-7292 HOSES ASSEMBLIES THAT ARE USED IN THE STABILIZER LINES GROUP ON CERTAIN 416E BACKHOE LOADERS
7750		PI31665

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NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI31665" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31665" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

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NOTE:

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COMPLETION DATE	TERMINATION DATE
31Dec2009	30Jun2010

PROBLEM

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The existing 129-5844 and 215-7292 Hose Assemblies that are used in the stabilizer lines group may burst and fail on certain 416E Backhoe Loaders. New high pressure hose assemblies are available.

AFFECTED PRODUCT

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Model	Identification Number
416E	CBD01609, 1634, 1652, 1654, 2340, 2356, 2370, 2400, 2488, 2599, 2613, 2660, 2728, 2758, 2841, 2873, 2964, 2981, 3020, 3048, 3073, 3087, 3115, 3149, 3174, 3199, 3208, 3228, 3263, 3304, 3339, 3371, 3483, 3510

PARTS NEEDED

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Qty	Part Number	Description
1	1792485	HOSE AS
2	2132009	HOSE AS.
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the attached Rework Procedure.

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OWNER NOTIFIAVSION

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U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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AVSpare		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 3.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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COPY OF OWNER NOTIFIAVSION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 129-5844 AND 215-7292 HOSES ASSEMBLIES THAT ARE USED IN THE STABILIZER LINES GROUP

MODELS INVOLVED - 416E BACKHOE LOADERS

Dear AVSpare Product Owner:

The existing 129-5844 and 215-7292 Hose Assemblies that are used in the stabilizer lines group may burst and fail on the products listed below. New high pressure hose assemblies are available. You will not to be charged for the service performed.

Contact your local AVSpare dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 15Jun2009 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

AVSpare Inc.

Identification #(s)

Attached to 15Jun2009 Service Letter

Rework Procedure

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1) Replace the 2 right side 129-5844 Hose Assemblies with 2 new 213-2009 Hoses Assemblies. Refer to Image 1.1.1.