PRODUCT SUPPORT PROGRAM FOR REPLACING THE BUCKET BASE EDGE ADAPTER ON CERTAIN 320C AND 320C L EXCAVATORS
[REBE1202]
WORK TOOLS
BUCKET GP
PRODUCT SUPPORT PROGRAM FOR REPLACING THE BUCKET BASE EDGE ADAPTER ON CERTAIN 320C AND 320C L EXCAVATORS
REBE1202-00
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| 28Aug2006 |
A-592
D-578
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| Before/After Parts stock action needed | PRODUCT SUPPORT PROGRAM FOR REPLACING THE BUCKET BASE EDGE ADAPTER ON CERTAIN 320C AND 320C L EXCAVATORS |
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| 6102 0751 6800 6531 | PS42245 |
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| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42245" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | Although this Program is to be administered as described above on the Affected Product, parts should be removed form parts stock as soon as possible. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst. |
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TERMINATION DATE |
| 31Aug2008 |
PROBLEM
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| The bucket base edge adapter may fail on certain 320C and 320C L Excavators. There are 3 adapters affected by this problem, the 6I-6354 Center Adapter, 6I-6355 Right Side Adapter, and 6I-6356 Left Side Adapter. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| 320C | BRX01232-01241, 1251-1266, 1302-1307 GNG00108, 152-160, 226-230, 241-259, 267-324, 375-394, 409-424, 470-559, 568-583, 625-643 |
| 320CL | HKT00187-00206 |
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| *******Group 2******* | |
| 320C | GNG01060-01062, 1065, 1067, 1082, 1084-1088, 1096-1099, 1103, 1105-1109, 1111-1113, 1155-1161, 1163, 1165-1170, 1172, 1175, 1177-1188, 1190-1191, 1204-1207, 1220-1227, 1240-1247, 1260-1263, 1362-1371, 1382, 1384-1386, 1388-1389, 1392-1399, 1401-1410, 1412-1414, 1416-1418, 1421-1424, 1426-1429, 1431-1434, 1436-1437, 1443-1445, 1448-1459, 1461-1463, 1528-1529, 1532-1533, 1663-1664, 1666-1668, 1671, 1676-1677, 1679-1683, 1686-1689, 1691-1712, 1718-1720, 1722, 1724-1726, 1732, 1735, 1739, 1744, 1756-1757, 1774-1775, 1777-1780, 1782-1788, 1790-1797, 1799-1800, 1802-1805, 1814-1830, 1833-1838, 1840, 1842, 1849-1850, 1873, 1875-1886, 1888-1891, 1894-1897, 1910, 1912-1915, 1917-1930, 1933, 1947, 1949-1950, 1952, 1955-1957, 2011, 2013-2014, 2023-2024, 2032-2033, 2035-2038, 2042, 2046, 2064, 2076, 2087-2088, 2096-2097, 2099-2100, 2309-2310 |
| 320CL | HKT00292-00296, 298-299, 301, 348-351, 356, 359, 367-368, 379-385, 387-400, 493-496, 617, 648, 650, 654, 673, 675 |
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| *******Group 3******* | |
| 320C | GNG01115-01134, 1136-1137, 1141-1142, 1144-1145, 1147-1153, 1193-1194, 1198, 1209-1214, 1216-1217, 1219, 1228-1239, 1248-1254, 1465-1467, 1469-1472, 1747, 1807-1810, 1845, 1899-1909, 1935, 1937, 1939, 2049-2053, 2057-2058, 2060-2063, 2079-2083, 2085, 2091, 2094-2095, 2111-2113, 2115-2116, 2121-2122, 2124-2127, 2136-2138, 2140-2142, 2224-2225, 2241-2242, 2256-2258, 2260-2261, 2270-2271, 2273-2274, 2276-2277, 2279-2282, 2289-2296, 2519-2526, 2528-2532, 2551 |
| 320CL | HKT00325-00326, 328-340, 342-343, 360-364, 376, 378, 401-407, 409-416, 419, 421, 423-425, 428, 430-432, 434-435, 442, 446-447, 455, 473-475, 477, 479-483, 486, 600, 602, 604-607, 609 |
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| *******Group 4******* | |
| 320C | GNG01255-01259, 1867, 1941-1942, 1945, 1972, 1974-1976, 1978-1979, 1981, 2016, 2021, 2025, 2028, 2151, 2153-2154, 2156, 2169, 2171-2172, 2184-2189, 2202-2203, 2206-2207, 2220-2223, 2238, 2240, 2557, 2559 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 6I6354 | ADAPTER-TIP (Center) |
| 1 | 6I6355 | ADAPTER-2 (Right) |
| 1 | 6I6356 | ADAPTER-2 (Left) |
| *******Group 2******* | ||
| 1 | 6I6354 | ADAPTER-TIP (Center) |
| 1 | 6I6355 | ADAPTER-2 (Right) |
| 1 | 6I6356 | ADAPTER-2 (Left) |
| *******Group 3******* | ||
| 1 | 6I6354 | ADAPTER-TIP (Center) |
| 1 | 6I6355 | ADAPTER-2 (Right) |
| 1 | 6I6356 | ADAPTER-2 (Left) |
| *******Group 4******* | ||
| 1 | 6I6354 | ADAPTER-TIP (Center) |
| 1 | 6I6355 | ADAPTER-2 (Right) |
| 1 | 6I6356 | ADAPTER-2 (Left) |
ACTION REQUIRED
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Remove and separate all good from bad 6I-6354, 6I-6355 & 6I-6356 Adapters - Tip from dealer parts stock. Please refer to the Rework Procedure for illustrations on how to identify bad adapters. |
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| See attached rework procedure. |
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SERVICE CLAIM ALLOWANCES
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|
Submit one claim for all bad parts removed from dealer parts stock. |
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| *******Group 1******* | ||||||
0-24 mo |
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| NOTE: This is a 3.0-hour job for Group 1 | ||||||
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| *******Group 2******* | ||||||
0-24 mo |
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| NOTE: This is a 3.0-hour job for Group 2 | ||||||
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| *******Group 3******* | ||||||
0-24 mo |
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| NOTE: This is a 3.0-hour job for Group 3 | ||||||
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| *******Group 4******* | ||||||
0-24 mo |
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| NOTE: This is a 3.0-hour job for Group 4 | ||||||
PARTS DISPOSITION
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
| The machines serial numbers listed above in the Affected Product section include only machines equipped with incriminated buckets. It is highly possible that any of the affected machines may have been exchanged later from and to the machines. Hence, it is crucial to check the machine serial number and the loose buckets to ensure that faulty adapters are identified and correctly reworked. |
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| Image1.1.1 |
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| Image1.1.2 |
| 1. Please refer to all the machines serial numbers listed above in the Affected Product portion. 2. The accurate source of information remains the 4 groups below distinguishing the specific bucket part numbers and each serial numbers faulty bucket. Group 1 (Unknown Bucket P/N) 05A4, 5, 7, 9, 10, 12, 20, 22, 26, 27 05B218, 223-230, 233, 234, 237, 238, 241, 242, 245-268, 271,273-276, 279, 281, 284, 286, 294, 298-302, 305, 309, 312, 314-316, 318, 319, 321, 324, 325, 335, 337-339, 342, 348-353, 363,365, 366, 368-468,471-490, 492, 494, 496-500, 505, 506, 508, 510, 512, 520, 521, 529, 530, 540, 551, 563 05D1-6 Group 2 (Bucket P/N: 189-9002) 05B001, 011, 015-017, 020, 025, 030-035, 037-039, 041-051, 053-055, 057-059, 063,064, 066-073, 084, 091, 096, 097, 099, 114,121, 136,139, 141, 142, 144-149, 153, 154,157, 160, 163, 166,168, 173, 178, 180, 181, 183, 185, 187, 191, 193-197, 199-212,216, 218, 221, 224, 226, 227, 230, 231, 235, 236, 241, 242, 244,245, 257, 258, 261-265, 268-273, 276-281, 284, 285, 287, 288,293, 295, 297, 298, 301, 302, 305, 307-310,312,318, 322, 326,331, 332, 334, 338-342, 346, 350, 352, 353, 355, 360, 362, 363,366,368, 371, 373, 375, 376, 378, 398, 400, 410, 411, 415, 418,421, 425-427, 429-434,437,438, 440-442, 444, 446, 448-453,455, 456, 458-463, 465, 467, 469, 470-472, 474, 476, 478, 479, 481-484, 486-490, 493, 495, 498-507, 510-513, 515, 517-519, 522,524-527, 532,535, 536, 539, 544, 545, 555, 557, 560, 561, 563,565-567, 569-572, 575, 577, 578, 581-584, 588-590, 592-595, 597, 598, 601-603, 608, 609, 649, 652, 662, 670, 918-926, 928-933, 935, 937-939, 941-953, 955-966, 969-974, 976-979, 981, 983-987, 989, 991-995, 997-999 06B001, 004, 006, 010, 011, 013 Group 3 (Bucket P/N: 163-5477) O5E081-115, 117-122, 126-141, 144-148, 150-157, 161-163, 167, 170, 171, 173-198, 200-205, 207-210, 213-215, 217-220, 222, 223, 231, 233, 235, 236, 238-241, 245, 246, 250, 252,255, 257, 260, 262-267, 269-272, 278-281, 283-285, 287, 288, 291, 292, 294, 295, 299-301, 305,307, 309, 326, 335,339, 342, 347, 348, 352, 354, 358, 362, 363, 365, 368, 370, 371, 374, 376, 379-381, 385-390, 398, 403-405, 407-409, 417, 419-422, 424, 426, 428-430, 433-435, 440, 444-448, 450-452 O6E001, 004, 005, 007-010, 012, 013, 020, 023, 024, 029-034, 032, 034, 036, 038, 043, 044, 050 Group 4 (Bucket P/N: 142-2553) O5D007-012, 031, 044, 048, 056-059, 071, 072, 074, 076, 079, 083, 089, 090, 094, 099, 100, 102, 104, 105, 111-113, 115-117, 119, 122, 124, 129-131, 133, 138, 139, 173 O6D017, 084 3.Remove the affected adapters based on the machine serial number and/or bucket part numbers, by arc-air. 4. Clean the surfaces of rust, paint, and weld splatter. 5. Install the new adapters and refer to Special Instruction, REHS0597, "Recommendations for Welding 2-Strap Bucket Adapters to Base Edges", for the complete rework procedure. |
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