PRODUCT SUPPORT PROGRAM TO REWORK THE E-STICK ON CERTAIN 442E AND 444E BACKHOE LOADERS Caterpillar

PRODUCT SUPPORT PROGRAM TO REWORK THE E-STICK ON CERTAIN 442E AND 444E BACKHOE LOADERS [REBE2098]

IMPLEMENTS

STICK GP

PRODUCT SUPPORT PROGRAM TO REWORK THE E-STICK ON CERTAIN 442E AND 444E BACKHOE LOADERS

REBE2098-00

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19Jun2007

A-225

D-235

O-253

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*Before/After*	PRODUCT SUPPORT PROGRAM TO REWORK THE E-STICK ON CERTAIN 442E AND 444E BACKHOE LOADERS
6533		PS42439

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NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42439" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

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TERMINATION DATE

30Jun2009

PROBLEM

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The stick cylinder rod can foul the E-stick inner section on certain 442E and 444E Backhoe Loaders. If the foul occurs, it may cause damage to the cylinder rod surface or the E-stick structure.

AFFECTED PRODUCT

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Model	Identification Number
442E	GKZ00414, 416-420, 431-432, 439-450, 453-457
444E	LBE00404-00407, 409-410, 413-446

PARTS NEEDED

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No parts needed for this program

ACTION REQUIRED

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Refer to the attached Rework Procedure.

Before Failure: Follow the attached Rework Procedure. Use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.

After Failure: Follow the attached Rework Procedure. Use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-1500 hrs, 0-12 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

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NOTE: This is a 2.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Rework Procedure

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1. Position the machine as shown in Image 1.1.1.

Image1.1.1

2. Remove the stick cylinder rod mounting pin circlip and withdraw the mounting pin. Note the postion of any shims on either side of the rod eye.
3. Using the machine hydraulics, retract the stick cylinder rod while supporting the cylinder as shown in Image 1.2.1.

Image1.2.1

4. Using the dimensions shown in Image 1.3.1, mark out the section of material to be removed.

Image1.3.1

5. Protect the internal areas of the E-stick as shown in Image 1.4.1.
6. Using the dealers preferred method, cut away the marked out area.
7. Once all necessary material has been removed, dress the area to remove any sharp edges and prepare the area for painting.

Image1.4.1

Image1.4.2

8. Repaint the affected area.
9. Re-connect the stick cylinder rod. Ensure any shims removed during disassembly are replaced as these prevent rattle during operation.
10. Raise the backhoe arm and remove the inspection plate at the end of the e-stick (Image 1.5.1). Clean out any material which may have fallen down inside the structure. Replace the inspection plate when finished.
11. Check machine operation to ensure sufficient clearance has been introduced.