PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR SERVICE DOOR ON CERTAIN 324D, 325D AND 325DL EXCAVATORS Caterpillar


`
PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR SERVICE DOOR ON CERTAIN 324D, 325D AND 325DL EXCAVATORS [REBE2293]
FRAME AND BODY
DOOR GP
PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR SERVICE DOOR ON CERTAIN 324D, 325D AND 325DL EXCAVATORS
REBE2293-00

17Oct2007


D-421
O-452

 
Before/After
  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR SERVICE DOOR ON CERTAIN 324D, 325D AND 325DL EXCAVATORS

7273
PS42535
NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42535" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.


TERMINATION DATE

31Oct2008

PROBLEM

The radiator service door for the standard cooling package was installed on machines that are equipped with the semi high ambient cooling package. The door can be replaced with the door for semi high ambient cooling package if engine or hydraulic overheating problem occurs.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
325D  DBH00105-00193
*******Group  2*******
325D  KBE00125-00150
*******Group  3*******
325D  DBH00194-00246
*******Group  4*******
324D  CJX00204-00208, 221-223
*******Group  5*******
325D  KBE00151-00216

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
120 1346146 FILM-STRIPE
1 2369590 DOOR GP
1 2477433 FILM-325D
*******Group 2*******
120 1346146 FILM-STRIPE
1 2369590 DOOR GP
1 2477434 FILM-325DL
*******Group 3*******
1 2896902 DOOR GP
1 2901748 FILM-325D (PE)
45 2901906 FILM-STRIPE
*******Group 4*******
1 2896902 DOOR GP
1 2901759 FILM-324D
45 2901906 FILM-STRIPE
*******Group 5*******
1 2896902 DOOR GP
1 2901749 FILM-325D L
45 2901906 FILM-STRIPE

ACTION REQUIRED

Replace the radiator service door based on the rework procedure. The rework procedure is common to all groups but the necessary parts are different by models. Refer to the appropriate group to select the correct parts.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-6000 hrs 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 2.0-hour job for Group 1

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-6000 hrs 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 2.0-hour job for Group 2

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 3*******
0-6000 hrs 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 2.0-hour job for Group 3

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 4*******
0-6000 hrs 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 2.0-hour job for Group 4

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 5*******
0-6000 hrs 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 2.0-hour job for Group 5



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 


Rework Procedure


 
The rework procedure is common to all groups but the necessary parts are different by each group. It is necessary to prepare the correct parts based on the appropriate group. Image 1.1.1 shows the old and new labels for radiator door.
Image1.1.1
 
1.Remove the radiator door and install new door. check the alignment of new door with next door and counterweight.
 
2.Clean the door and apply the labels. Image 1.3.1 shows the location of labels for old trade dress and image 1.3.2 shows the locations of labels for new trade dress.
Image1.3.1
Image1.3.2
 
 

Information System:

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE HYDRAULIC ROTATOR ON CERTAIN GSH15 GRAPPLES (PREFIX HGK, TOPLEVEL 231-0203)
PRODUCT IMPROVEMENT PROGRAM FOR TIGHTENING THE TURBO HOSE CLAMP ON CERTAIN 323D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE EDGE ASSEMBLY ON CERTAIN 365 (FRONT SHOVEL) AND 385 EXCAVATOR BUCKETS WITH BUCKET PREFIX H1A.
PRODUCT SUPPORT PROGRAM FOR REPLACING THE CROSSOVER RELIEF VALVE ON CERTAIN M312, M313C, M313D, M315, M315C, M315D, M316C, M316D, M318, M318C, M318D, M320, M322C, AND M322D WHEELED EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING/REWORK OF ALTERNATORS FITTED TO CERTAIN APPLICATIONS POWERED BY 3054, 3056, C4.4, AND C6.6 ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE BOOM LOWERING CHECK VALVES ON CERTAIN 312C, 315C, 318C, AND 319C EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM TO TIGHTEN THE SWING GEAR AND BEARING MOUNTING BOLTS ON CERTAIN 324D, 324D FM, 324D MH, 325D, 325D FM, 325D MH, 330D, 330D FM, 330D MH, 345C, AND 345C MH EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR INSTALLING GUSSETS ON CERTAIN DEMOLITION AND SCRAP SHEARS. CATERPILLAR MODELS S365B, S385B, AND VERACHTERT MODELS VHS-60/3, AND VHS-70/3.
PRODUCT SUPPORT PROGRAM FOR REMOVING AIR CONDITIONING PRESSURE SWITCHES FROM DEALER STOCK
PRODUCT SUPPORT PROGRAM FOR REPLACING THE LOWER HITCH ARMS ON CERTAIN 414E INDUSTRIAL LOADER
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REINSTALLING, IF NECESSARY, THE COUPLING HUB ON CERTAIN 330DL EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE BOOM ON CERTAIN M325C AND M325D MATERIAL HANDLERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE LOADER PILOT VALVE ON CERTAIN 420E, 430E, 432E, 434E, 442E, AND 444E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REROUTING THE STICK CYLINDER HEAD END HOSE ASSEMBLY ON CERTAIN 416E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE LIFT ARM CYLINDER BOSS WELD THAT MAY CRACK ON CERTAIN 416E, 420E, AND 430E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR REMOVING THE CHECK VALVE IN THE QUICK COUPLER LINE ON CERTAIN 320C, 322C, 325C, 330C, 320D, 324D, 325D, 330D, AND 345C EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR CHANGING TWO PORTS ON THE MEDIUM PRESSURE SWIVEL ON CERTAIN M313C, M313D, M315C, M315D, M316C, M316D, M318C, M318D, M322C, M322D, M325C, AND 325D WHEELED EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REROUTING THE BOOM CYLINDER ROD END HOSE ON CERTAIN 420E AND 430E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR INSTALLING A NEW BOOM ASSEMBLY ON CERTAIN 305.5 MINI HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE BOOM FOOT AREA WHICH MAY CRACK ON CERTAIN 416E, 420E, AND 430E BACKHOE LOADERS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE SECONDARY ENGINE SHUTDOWN SWITCH ON CERTAIN 325D, 330D, M325D L MH, M325D MH EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE DOOR LOCK ROD ASSEMBLY ON CERTAIN 303C CR, 303.5C CR, 304C CR, AND 305C CR MINI HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE WATER RADIATOR CORE ON CERTAIN 345C, 345CL AND 345C MH HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING STICK CYLINDER HOSE FIXATION SYSTEM ON CERTAIN 365B L SERIES II AND 365C L FRONT SHOVELS