PRODUCT SUPPORT PROGRAM FOR REPLACING BOOM CYLINDER HOSE ASSEMBLIES ON CERTAIN 305.5 MINI HYDRAULIC EXCAVATORS Caterpillar


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PRODUCT SUPPORT PROGRAM FOR REPLACING BOOM CYLINDER HOSE ASSEMBLIES ON CERTAIN 305.5 MINI HYDRAULIC EXCAVATORS [REBE4322]
HYDRAULIC SYSTEM
LINES GP-FRONT
PRODUCT SUPPORT PROGRAM FOR REPLACING BOOM CYLINDER HOSE ASSEMBLIES ON CERTAIN 305.5 MINI HYDRAULIC EXCAVATORS
REBE4322-00

10Sep2008


D-382

 
After Failure Only
  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING BOOM CYLINDER HOSE ASSEMBLIES ON CERTAIN 305.5 MINI HYDRAULIC EXCAVATORS

5057
PS51545
NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51545" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.


TERMINATION DATE

30Sep2010

PROBLEM

The existing boom cylinder hose assemblies can fail on certain 305.5 Mini Hydraulic Excavators. The hose assemblies can leak in the area of the P-Clips that are used to fix the hose assemblies in place at the bottom mounting for the boom cylinder. If the existing boom cylinder hose assemblies fail, they can be replaced with new hose assemblies and an improved clamping arrangement.

AFFECTED PRODUCT

Model Identification Number
305.5 CXZ00126-00763

DCK00177-00406

PARTS NEEDED

Qty

Part Number Description
2 5P7464 CLIP
2 5P7465 CLIP
2 6V1249 GROMMET
4 6V8398 SEAL-O-RING-ORFS
1 7K1181 STRAP-CABLE
2 8T4195 BOLT
1 3259993 HOSE AS
1 3259994 HOSE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Install two new hose assemblies and replace the existing P-Clip fixings with new double clamp and grommet fixings. The procedure is described in Special Instruction, REHS3548.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-3000 hrs 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.5-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

Information System:

PRODUCT SUPPORT PROGRAM FOR REPAIRING THE REACH/GENERAL BOOM, IF CRACKED, ON CERTAIN 385B AND 385C EXCAVATORS
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PRODUCT SUPPORT PROGRAM FOR REWORKING THE 200-1058 FORE BOOM EARS ON CERTAIN HYDRAULIC EXCAVATORS EQUIPPED WITH HYDRAULIC ADJUSTABLE BOOMS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ENGINE ON CERTAIN 311D, 312D, AND 315D EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM TO CEASE OPERATION OF CERTAIN 324D, 325D, 330D, AND 345D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPAIRING THE REACH BOOM, IF CRACKED, ON CERTAIN 330C AND 330D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE UPPER SWING FRAME PIN ON CERTAIN 420E AND 430E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUEL INJECTION NOZZLES AND INSTALLING AN ADDITIONAL FUEL FILTER ON CERTAIN 320D EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN 9U7763 PULLER STUDS FROM DEALER AND CUSTOMER INVENTORY AND SERVICE FACILITIES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE GENERAL PURPOSE BUCKET ON CERTAIN 450E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 242-6916 GASKET OF THE MAIN HYDRAULIC PUMP ON CERTAIN 330D, 330D L, 330D LN OEM, 330D MH, 330D MH FCR, 330D MH HCR, 330D OEM, 345C, 345C L, 345C MH FCR, 345C MH HCR, AND 345C OEM EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE AIR CONDITIONER (A/C) COMPRESSOR COVER ASSEMBLY ON CERTAIN M313C, M313D, M322C, AND M322D WHEELED EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING HOSE ASSEMBLIES ON CERTAIN 324D, 325D, 330D, AND 345D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE BUCKET CYLINDER GROUP ON CERTAIN 315C EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE BUCKET CYLINDER GROUP ON CERTAIN 315D EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND RETURNING CERTAIN REMAN AIR COMPRESSORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE CLUTCH SHAFT ASSEMBLY IN THE POWERSHIFT TRANSMISSIONS ON CERTAIN 420E, 430E, 432E, 434E, 442E, 444E, AND 450E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE HYDRAULIC COUPLING ASSEMBLY ON CERTAIN MP15, MP20, G320, S320, S325, VT-30, VT-40, VRG-30, VRG-40, VHS-30/2, VHS-40/2 WORK TOOLS
PRODUCT IMPROVEMENT PROGRAM TO REPLACE THE COUNTERWEIGHT REMOVAL CHAIN ON CERTAIN 345B, 345B SERIES II, AND 345C EXCAVATORS
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PRODUCT SUPPORT PROGRAM FOR REPLACING SPRINGS WITHIN THE 137-3391 VALVE GROUP ON CERTAIN 330B UHD, 345B L UHD, 345B L II UHD, 345C AND UHD EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE ACTIVE MEDIUM PRESSURE FUNCTION SELECTOR SWITCH ON CERTAIN M313C, M315C, M316C, M318C, M322C WHEELED EXCAVATORS AND M322C MATERIAL HANDLERS
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