PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ENGINE PLATE REGARDING THE ENGINE POWER RATING ON CERTAIN 315D EXCAVATORS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ENGINE PLATE REGARDING THE ENGINE POWER RATING ON CERTAIN 315D EXCAVATORS [REBE4793]

ENGINE ARRANGEMENT

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ENGINE PLATE REGARDING THE ENGINE POWER RATING ON CERTAIN 315D EXCAVATORS

REBE4793-00

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02Feb2009

D-35

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*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ENGINE PLATE REGARDING THE ENGINE POWER RATING ON CERTAIN 315D EXCAVATORS
1000		PI31621

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NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI31621" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31621" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

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COMPLETION DATE	TERMINATION DATE
31Aug2009	28Feb2010

PROBLEM

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The engine plate regarding the engine power needs to be replaced on certain 315D Excavators. The existing engine plate regarding engine power rating is incorrect.

AFFECTED PRODUCT

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Model

Identification Number

315D LC

CJN00745, 748, 750-751, 757-761, 763-768, 770-771, 773, 775-776, 779, 784, 789-794, 796, 798-802, 808, 810-812, 818-823, 826-829, 834-835, 839-840, 843, 845, 847-848, 854-861, 863, 865, 867, 911, 914, 917-918, 922-923, 925-927, 929, 933, 935-936, 942, 944-945, 947, 949, 962, 1047, 1055-1056, 1059-1060, 1064-1066, 1069, 1071, 1073, 1078-1080, 1084-1086, 1090-1094, 1096, 1098-1100, 1105-1107, 1109-1111, 1116-1121, 1123-1124, 1126-1136, 1150-1153, 1155-1159, 1167, 1173, 1185-1186, 1190-1191, 1193, 1197, 1201-1209, 1213-1217, 1219-1225, 1227-1228, 1233, 1235, 1237-1242, 1244, 1246, 1249, 1254, 1258, 1261, 1263-1268, 1270-1284, 1288-1290, 1293-1295, 1297-1298, 1303-1305, 1314-1318, 1320-1322, 1326, 1328-1333, 1337, 1344, 1351, 1364, 1370, 1372-1374, 1376-1377, 1380

PARTS NEEDED

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Qty	Part Number	Description
1	LOCTIT7649	Procured by the dealer
1	LOCTITE326	Procured by the dealer
1	PLATE	Direct Shipped to dealer - See Action Required
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the attached Rework Procedure.
The necessary engine plate parts have been sent directly to your dealership.
Please contact the appropriate person described below with your engine serial number and your machine serial number in order to obtain the engine plate parts to make your repair.

Zhang Shaohua
AVSpare China Investment Company Limited
1601 AVSpare Tower, NO.8 Wangjing Street, Chaoyang District, Beijing 100102, R.P.China
(Tel. : 86-10-5921-0499, +86-137-0116-1899,
E-mail : Zhang_Cliff@Cat.com)

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Image1

OWNER NOTIFIAVSION

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U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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AVSpare		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 0.5-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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COPY OF OWNER NOTIFIAVSION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ENGINE PLATE REGARDING THE ENGINE POWER

MODELS INVOLVED - 315D Excavators

Dear AVSpare Product Owner:

The engine plate regarding engine power needs to be replaced on the products listed below. The existing engine plate regarding the engine power rating is incorrect. You will not be charged for the service performed.

Contact your local AVSpare dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 02Feb2009 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

AVSpare Inc.

Identification #(s)

Attached to 02Feb2009 Service Letter

Rework Procedure

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Procedure of removing the former engine plate

1. Insert a scraper from the corner of the current plate. Refer to Image 1.1.1.

Image1.1.1

2. Slide the scraper across the back of engine plate. Refer to Image 1.2.1.

Image1.2.1

3. If any bond remains on the engine cover, the remaining bond must be removed before attaching a new plate on to the engine cover. To remove the remaining bond:
3-1. Spray Loctite 7649 (solidifier) on the bond.
3-2. Remove the bond by scraper before Loctite 7649 becomes dry.
(Note: When applying scraper, do not put it vertical to the engine cover. Tilt the scraper at an angle when scraping the remaining bond.)
3-3. Wipe the engine cover with a clean cloth and keep it clean and dry.

Image1.3.1

Procedure of installing the new engine plate

1. Apply LOCTITE 326 on the backside of the engine plate. Refer to Image 1.4.1.

Image1.4.1

2. Clean the surface of the engine cover where the plate is to be attached. Spray LOCTITE 7649 on the area of the engine cover where the engine plate is going to be attached. Refer to Image 1.5.1.

Image1.5.1

3. Install the new engine plate to the engine cover and spread the bonding material by turning the plate with fingers. Refer to Image 1.6.1. As bond hardening starts in seconds, adjust the plate when you feel the resistance. Handle with bare hands as plate is easy to get dirty.