PRODUCT SUPPORT PROGRAM FOR REPLACING THE STICK THAT MAY CRACK ON CERTAIN 325C L EXCAVATORS THAT ARE EQUIPPED FOR LONG REACH EXCAVATION
[REBE1001]
IMPLEMENTS
STICK GP
PRODUCT SUPPORT PROGRAM FOR REPLACING THE STICK THAT MAY CRACK ON CERTAIN 325C L EXCAVATORS THAT ARE EQUIPPED FOR LONG REACH EXCAVATION
REBE1001-00
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| 16Jun2006 |
O-521
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| After Failure Only Parts stock action needed | PRODUCT SUPPORT PROGRAM FOR REPLACING THE STICK THAT MAY CRACK ON CERTAIN 325C L EXCAVATORS THAT ARE EQUIPPED FOR LONG REACH EXCAVATION |
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| 6502 | PS51211 |
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| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51211" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | Although this Program is to be administered as described above on the Affected Product, parts should be removed from parts stock as soon as possible. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst. |
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TERMINATION DATE |
| 30Jun2008 |
PROBLEM
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| The stick may crack on certain 325C L Excavators that are equipped for long reach excavation. The stick may fail due to stick cylinder fully retracted (mechanical link) when digging close to maximum reach. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 325C | JLD00296-00306, 308-309, 312, 317-319, 321-324, 326-329, 331-333, 335-338, 343-344, 352 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 2 | 0931434 | SEAL-LIP TYPE |
| 2 | 0960854 | SEAL-LIP TYPE |
| 2 | 1661496 | SEAL-LIP TYPE |
| 1 | 2887931 | STICK AS-BRG & |
ACTION REQUIRED
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Remove all 216-6834 Stick Assembly and Bearing and 259-9642 Stick Assembly and Bearing from dealer parts stock. |
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| Replace the current stick assembly with the new 288-7931 Stick Assembly and Bearing. Refer to your disassembly and assembly manual for the correct removal and installation procedures. |
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SERVICE CLAIM ALLOWANCES
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|
Submit one claim for all parts removed from dealer parts stock. |
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0-36 mo |
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37-60 mo |
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| NOTE: This is a 10.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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Information System:
D11R, D10R, D9R, D8R, ATTACHMENT IDLER GUARD WEAR PACKAGES AVAILABLE
D11R/N CATERPILLAR® SLEEVE BEARING TRACK (SBT) LINK ASSEMBLY
UPDATES/ADDITIONS TO CATERPILLAR® CLASSIC UNDERCARRIAGE PARTS
NEW D8L SPLIT MASTER LINKS
Gasket and Seal Kits Available For Drive Train Components
D6R/D6M/D5M IDLER GROUPS WITH INCREASED WEAR MATERIAL
NEW D11R/N BUSHING WEAR CHART
SEALED PIN AND BUSHING GROUPS FOR 375/315 HYDRAULIC EXCAVATORS
D11R-D8R NEW TRACK GUIDES USED ON BOGIE SUSPENSION UNDERCARRIAGE
D10R � D6R TOUGH STEEL SEGMENTS AVAILABLE AT REDUCED PRICE
HEAVY DUTY TRACK ROLLER IMPROVEMENTS FOR 320C, 322C AND 325C
UNDERCARRIAGE FOR NEW 385B AND 5090B EXCAVATORS
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