PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING AN ADDITIONAL STEP TO IMPROVE ACCESS ON CERTAIN 330D EXCAVATORS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING AN ADDITIONAL STEP TO IMPROVE ACCESS ON CERTAIN 330D EXCAVATORS [REBE1644]

FRAME AND BODY

STEP GP

PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING AN ADDITIONAL STEP TO IMPROVE ACCESS ON CERTAIN 330D EXCAVATORS

REBE1644-01

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31Jan2007

(Revised 09Mar2007)

O-43

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*Safety*	PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING AN ADDITIONAL STEP TO IMPROVE ACCESS ON CERTAIN 330D EXCAVATORS
7254		PI10574

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NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI10574" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code.
Exception: If the repair is done after failure, use "PI10574" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:	This Revised Service Letter replaces the January 31, 2007 Service Letter. Changes have been made to the Affected Product.

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PROBLEM

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A new access step needs to be installed on certain 330D hydraulic excavators equipped with wide (850mm) shoes. Some operators have reported difficulty reaching the existing step when exiting the cab, which may cause a slip, fall, or overextension of the leg or foot, creating the potential for personal injury or death. This new step addresses these issues.

AFFECTED PRODUCT

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Model	Identification Number
330D	ERN00273-00274 RAS00185, 220, 238, 257-258, 270, 277, 300, 303, 322, 325, 335, 339, 344, 364, 366, 368, 371, 374, 379, 383, 401, 403-404, 419, 445, 460, 466-467, 482, 491, 512, 517, 519, 524-525, 530, 533, 535-536, 546, 558, 561, 567, 591
330D L	T2Y00241-00245, 270, 286

PARTS NEEDED

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Qty	Part Number	Description
8	8T7338	BOLT
8	9X8257	WASHER
4	2357765	STEP

ACTION REQUIRED

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Install a 235-7765 Step on the original welded step. Use 8T-7338 Bolts and 9X-8257 Washers in order to mount the steps. Tighten the bolts to a torque of 240 +/- 40 Nm. Refer to the Image attached below.

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Image1

OWNER NOTIFIAVSION

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U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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AVSpare		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 1.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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COPY OF OWNER NOTIFIAVSION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

SAFETY - Product Improvement Program For Installing An Additional Step To Improve Access

MODELS INVOLVED - 330D Excavators

Dear AVSpare Product Owner:

A new access step needs to be installed on the products listed below. Some operators have reported difficulty reaching the existing step when exiting the cab, which may cause a slip, fall, or overextension of the leg or foot, creating the potential for personal injury or death. This new step addresses these issues. You will not be charged for the service performed

Contact your local AVSpare dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 31Jan2007 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed for your added safety and satisfaction.

AVSpare Inc.

Identification #(s)

Attached to 31Jan2007 Service Letter