PRODUCT SUPPORT PROGRAM FOR REPLACING THE EDGE ASSEMBLY ON CERTAIN 365 (FRONT SHOVEL) AND 385 EXCAVATOR BUCKETS WITH BUCKET PREFIX H1A.
[REBE2282]
WORK TOOLS
BUCKET GP
PRODUCT SUPPORT PROGRAM FOR REPLACING THE EDGE ASSEMBLY ON CERTAIN 365 (FRONT SHOVEL) AND 385 EXCAVATOR BUCKETS WITH BUCKET PREFIX H1A.
REBE2282-00
Show/hide table
| 18Dec2007 |
A-544
O-584
Show/hide table
| After Failure Only Parts stock action needed | PRODUCT SUPPORT PROGRAM FOR REPLACING THE EDGE ASSEMBLY ON CERTAIN 365 (FRONT SHOVEL) AND 385 EXCAVATOR BUCKETS WITH BUCKET PREFIX H1A. |
|
| 6102 6832 | PS51423 |
|
Show/hide table
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51423" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
Show/hide table
| NOTE: | Although this Program is to be administered as described above on the Affected Product, parts should be removed from parts stock as soon as possible. |
Show/hide table
| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst. |
Show/hide table
TERMINATION DATE |
| 31Dec2008 |
PROBLEM
Show/hide table
| The existing edge assemblies: 260-1260, 260-1261, 260-1262, 260-1263, 267-5448 and 267-5450 can fail under certain operational conditions. A rapidly growing crack will initiate from the RH or LH corner adapter, causing permanent failure of the base edge. |
AFFECTED PRODUCT
Show/hide table
| Model | Identification Number |
| *******Group 1******* | |
| 365BL II | PEG00111-00122 |
| 365CL FS | PAR00250-00267 |
| 385B | CLS00206-00277 RCD00152-00276 |
| 385BL | FDL00151-00283 MYA00291-00292 |
| 385C | JCM00175-00178 KBC00201-00240 KKK00123-00193 MNZ00124-00157 |
| 385C OEM | MSF00101-00102, 104, 106-107 |
| 385CL | EDA00189-00453 KGB00275-00402 SBE00168-00288 T2E00291-00341 |
Show/hide table
| *******Group 2******* | |
| BUCKET | H1A00206, 249, 263, 364, 366, 368-372, 374-376, 378-395, 397-405, 407-437, 439-446, 448-456, 458-462, 464, 466-480, 482-496, 498-514, 518-522, 524-536, 540-542, 544-581, 583-599, 602-603, 606-610, 612-628, 634-693, 695-700, 715-717, 719-720, 722-727, 729-733, 735-738, 740-755, 758-774, 776-783, 785-790, 792-797, 799-801, 803-804 |
PARTS NEEDED
Show/hide table
Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 3086215 | EDGE AS. (as required) |
| 1 | 3086217 | EDGE AS (as required) |
| 1 | 3138817 | EDGE AS. (as required) |
| 1 | 3142858 | EDGE AS. (as required) |
| 1 | 3142859 | EDGE AS. (as required) |
| 1 | 3155319 | EDGE AS. (as required) |
| In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an inital order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 2******* | ||
| 1 | 3086215 | EDGE AS. (as required) |
| 1 | 3086217 | EDGE AS (as required) |
| 1 | 3138817 | EDGE AS. (as required) |
| 1 | 3142858 | EDGE AS. (as required) |
| 1 | 3142859 | EDGE AS. (as required) |
| 1 | 3155319 | EDGE AS. (as required) |
| In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an inital order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
Show/hide table
Remove all edge assemblies with P/N: 260-1260, 260-1261, 260-1262, 260-1263, 267-5448, 267-5450 from dealer parts stock. |
Show/hide table
| Replace the failed edge assembly with the correct part number, according to the cross-reference in Image1. If you are replacing an edge assembly of a Front Shovel bucket please use the following special instructions: - REHS3920 if J-system tooth-adapters are present in the failed edge. - REHS3970 if K-system tooth-adapters are present in the failed edge. All necessary instructions, including safety and lifting precautions are included in the instruction sheet. For any large HEX bucket, use instruction REHS2834 as a repair reference. Do not start the rework activities before you have read and understand the instructions provided and the parts needed are available. |
Show/hide table
|
| Image1 |
SERVICE CLAIM ALLOWANCES
Show/hide table
|
Submit one claim for all parts removed from dealer parts stock. |
Show/hide table
| *******Group 1******* | ||||||
| NOTE: This is a 25.0-hour job for Group 1 | ||||||
Show/hide table
| *******Group 2******* | ||||||
| NOTE: This is a 25.0-hour job for Group 2 | ||||||
PARTS DISPOSITION
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
Information System:
PRODUCT SUPPORT PROGRAM FOR REPLACING THE CROSSOVER RELIEF VALVE ON CERTAIN M312, M313C, M313D, M315, M315C, M315D, M316C, M316D, M318, M318C, M318D, M320, M322C, AND M322D WHEELED EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING/REWORK OF ALTERNATORS FITTED TO CERTAIN APPLICATIONS POWERED BY 3054, 3056, C4.4, AND C6.6 ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE BOOM LOWERING CHECK VALVES ON CERTAIN 312C, 315C, 318C, AND 319C EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM TO TIGHTEN THE SWING GEAR AND BEARING MOUNTING BOLTS ON CERTAIN 324D, 324D FM, 324D MH, 325D, 325D FM, 325D MH, 330D, 330D FM, 330D MH, 345C, AND 345C MH EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR INSTALLING GUSSETS ON CERTAIN DEMOLITION AND SCRAP SHEARS. CATERPILLAR MODELS S365B, S385B, AND VERACHTERT MODELS VHS-60/3, AND VHS-70/3.
PRODUCT SUPPORT PROGRAM FOR REMOVING AIR CONDITIONING PRESSURE SWITCHES FROM DEALER STOCK
PRODUCT SUPPORT PROGRAM FOR REPLACING THE LOWER HITCH ARMS ON CERTAIN 414E INDUSTRIAL LOADER
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REINSTALLING, IF NECESSARY, THE COUPLING HUB ON CERTAIN 330DL EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE BOOM ON CERTAIN M325C AND M325D MATERIAL HANDLERS
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE WIRING HARNESS FOR THE ENGINE AIR HEATER RELAY ON CERTAIN 320D, 320D L, AND 323D LN EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE CYLINDER GUARDS ON CERTAIN 365B, 365C, 5090B AND 385C FRONT SHOVEL EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REPLACING IF NECESSARY THE SWING DRIVE BOLTS ON CERTAIN 330D L EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR TIGHTENING THE TURBO HOSE CLAMP ON CERTAIN 323D EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE HYDRAULIC ROTATOR ON CERTAIN GSH15 GRAPPLES (PREFIX HGK, TOPLEVEL 231-0203)
PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR SERVICE DOOR ON CERTAIN 324D, 325D AND 325DL EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE LOADER PILOT VALVE ON CERTAIN 420E, 430E, 432E, 434E, 442E, AND 444E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REROUTING THE STICK CYLINDER HEAD END HOSE ASSEMBLY ON CERTAIN 416E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE LIFT ARM CYLINDER BOSS WELD THAT MAY CRACK ON CERTAIN 416E, 420E, AND 430E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR REMOVING THE CHECK VALVE IN THE QUICK COUPLER LINE ON CERTAIN 320C, 322C, 325C, 330C, 320D, 324D, 325D, 330D, AND 345C EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR CHANGING TWO PORTS ON THE MEDIUM PRESSURE SWIVEL ON CERTAIN M313C, M313D, M315C, M315D, M316C, M316D, M318C, M318D, M322C, M322D, M325C, AND 325D WHEELED EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REROUTING THE BOOM CYLINDER ROD END HOSE ON CERTAIN 420E AND 430E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR INSTALLING A NEW BOOM ASSEMBLY ON CERTAIN 305.5 MINI HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE BOOM FOOT AREA WHICH MAY CRACK ON CERTAIN 416E, 420E, AND 430E BACKHOE LOADERS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE SECONDARY ENGINE SHUTDOWN SWITCH ON CERTAIN 325D, 330D, M325D L MH, M325D MH EXCAVATORS