PRODUCT SUPPORT PROGRAM FOR REPLACING THE FAN PULLEY (FAN DRIVE) ON CERTAIN 320C, 321CCR, 320D, AND 323D EXCAVATORS
[REBE5252]
BASIC ENGINE
DRIVE GP-FAN
PRODUCT SUPPORT PROGRAM FOR REPLACING THE FAN PULLEY (FAN DRIVE) ON CERTAIN 320C, 321CCR, 320D, AND 323D EXCAVATORS
REBE5252-01
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| 09Dec2009 |
| (Revised 29Apr2010) |
O-379
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| Before/After Parts stock action needed | PRODUCT SUPPORT PROGRAM FOR REPLACING THE FAN PULLEY (FAN DRIVE) ON CERTAIN 320C, 321CCR, 320D, AND 323D EXCAVATORS |
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| 7750 1359 | PS43001 |
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| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43001" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7755" as the Group Number, "56" as the Description Code. |
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| NOTE: | Although this Program is to be administered as described above on the Affected Product, parts should be removed from parts stock as soon as possible. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst. |
| NOTE: | This Revised Service Letter replaces the 09Dec2009 Service Letter. Changes have been made to the Affected Product. |
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TERMINATION DATE |
| 31Dec2011 |
PROBLEM
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| The bearing in the fan pulley assembly can seize or stick on certain 320C, 321CCR, 320D, and 323D Excavators. If the bearing fails, it may cause the machine to overheat. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 320C | AXK00108-00112, 114-161, 163-183, 185-200, 202-247, 249-265, 267-312, 314-332, 334-346 BMZ00155-00208, 210-219, 221-263 DBG00546-00735, 737, 739-803 EGA00308-00312 EGL00487-00526, 528-552, 554-560, 562-565, 568-578, 580-587, 589-618, 620-659 GLA01598-01725, 1727-1799, 1801-1804, 1806-1812, 1814-1822, 1824-1873, 1875-1980, 1982-2057, 2059-2115, 2117-2126, 2128-2231, 2233-2234, 2236-2438 GNG02230, 3634 JTG00844-00896, 898, 900-937, 939-978, 980-983, 985-996, 998-1016 MAB00405, 409, 416-417, 419-420, 422-423, 428-429, 431-432, 435, 447-449, 465-480, 490-496, 504-506, 528-529, 550, 616, 626 PAB02411, 2413, 2416, 2455, 2458, 2463, 2480, 2605, 2801, 2805, 2812, 2818, 2829, 3105, 3109, 3111, 3115, 3117, 3119, 3191, 3193, 3230-3231, 3270-3271, 3301-3302, 3345-3346, 3379-3380, 3383, 3386, 3389, 3392-3393, 3395, 3397, 3400, 3426, 3446-3447, 3473, 3500-3501, 3513-3514, 3520-3521, 3527-3528, 3541, 3549-3550, 3570-3571, 3579-3580, 3654, 3663, 3675, 3687, 3700, 3711, 3828-3829, 3836-3837, 3845-3846, 3852-3853, 3865-3866, 4005, 4013, 4021, 4033, 4112, 4115, 4119, 4130, 4146, 4152, 4157, 4159, 4162, 4180, 4185, 4189, 4191, 4193, 4195, 4198, 4200, 4202, 4204, 4206, 4209, 4211, 4213, 4217, 4220, 4222, 4227, 4230, 4233, 4277, 4279, 4282, 4284, 4287, 4292, 4294, 4297, 4299, 4301, 4464-4465, 4477-4478, 4492-4493, 4501, 4505, 4509, 4511, 4513, 4517, 4535, 4537, 4541, 4560-4561, 4580-4581, 4600-4601, 4609, 4616, 4620-4621, 4624, 4632, 4635, 4640-4641, 4644, 4653, 4658, 4660-4661, 4670, 4677, 4679, 4690-4692, 4697, 4703, 4706, 4709, 4715, 4780, 4782, 4784, 4787, 4789, 4807, 4843, 4849, 4853, 4857, 4859, 4862, 4865, 4868, 4871-4872, 4874-4875, 4882, 4884, 4886, 4894, 4896, 4898, 4905-4906, 4917, 4922, 4926, 4962, 4973, 4995-4998, 5001, 5003-5006, 5008, 5010, 5012, 5014, 5018-5019, 5021-5022, 5030, 5035, 5038, 5046, 5049, 5056, 5059-5060, 5074, 5089, 5095, 5102, 5108, 5114-5119, 5121-5127, 5129, 5131, 5133, 5135, 5139, 5143, 5145, 5151, 5161, 5163, 5165, 5167, 5169, 5171, 5173, 5175, 5177, 5181, 5183, 5185, 5189, 5191, 5193, 5197, 5205, 5222, 5418, 5420, 5428-5429, 5634, 5644, 5663, 5685, 5715, 5793, 5867 PAC00333, 361-362, 367-368, 370-371, 379, 384, 387, 395, 408, 462, 505, 525, 577, 726, 745, 747, 759, 763, 785, 812, 825, 839, 869, 874-875 |
| 320C L | HKT00500-00595, 711-760, 789-805, 858-871, 882-891, 902-911, 922-932, 942-952, 962-963, 975-980, 986-991, 997-1003, 1009-1015, 1021-1027, 1033-1039, 1045-1051, 1057-1063, 1069-1075, 1146-1149, 1154-1157, 1164-1167, 1172-1175, 1179-1182, 1185-1192, 1195, 1197-1202, 1206-1213, 1217-1223, 1228-1238, 1240-1313, 1317-1322, 1334-1337, 1344-1351, 1358-1365, 1372-1379, 1386-1393, 1400-1403, 1433-1473, 1475-1482, 1484-1491, 1495-1502, 1526-1530, 1536-1539 SBN01637, 1639 |
| 320D | CXY00153-00156, 167-174, 177-181, 183, 189, 192-196, 208-210, 212, 254-264, 286-290, 296-302, 311, 327, 330-331, 335, 340 DHK00125-00149, 151, 153, 155, 157-165, 167-171, 173-181, 183-186, 188, 190-196, 198-212, 215-219, 221-250, 252-253, 255-299, 301, 304-406, 408-426, 428-496, 498, 501-531, 533, 536-582, 584-585, 587-591, 593-609, 611, 613-635, 637-666, 668-674, 676-684, 686-718, 720-724, 726-734, 736-737, 740, 742-745, 747-751, 753-774, 777-787, 792, 794-807, 809-811, 813-817, 819-822, 824-825, 827, 829-832, 834, 839-840, 842, 844-846, 850, 852, 855-1001, 1003-1010, 1015, 1017, 1024, 1028, 1030, 1033, 1040-1052, 1057 JGZ01291-01297, 1463-1465, 1748, 2182, 2340-2341, 2780-2781, 2789 |
| 320D L | MDE00124-00168, 170-188, 194-198, 202-223, 229-233, 239-244, 250-254, 260-265, 271-275, 279-301, 303-304, 310-314, 317-321, 327-331, 337-341, 347-351, 354-373, 379-394, 399-402, 408-413, 418-421, 427-432, 437-440, 446-451, 456-459, 465-470, 475-478, 484-513, 520-525, 530-533, 540-545, 550-553, 560-565, 570-573, 619-678, 683-686, 691-694, 701-703, 712-719, 722-724, 726-747, 749, 751-754, 762-764, 766, 768, 772-776, 778, 780-801, 803, 809-812, 817-820, 826-829, 836-839, 846-849, 854, 875-882, 885-892, 895-902, 905-912, 915-922, 926-933, 937-944, 948-955, 959-966, 969-986, 988-991, 993-996, 999-1002, 1005-1008, 1010-1013, 1015-1019, 1021-1024, 1027-1030, 1032-1033, 1037-1038, 1043-1044, 1049-1050, 1064-1067, 1070-1073, 1076-1079, 1082-1085, 1088-1091, 1094-1097, 1100-1103, 1106-1109, 1112-1115, 1118-1121, 1124-1129, 1160-1162, 1165-1167, 1171-1174, 1177-1180, 1182-1185, 1188-1191 |
| 321C LCR | KCR00109-00215, 217-312 MCF00251, 313, 316, 318-325, 327-328, 330, 332-333, 335, 337, 341-342, 344-345, 347-348, 350-351, 353-354, 357-358, 361-362, 370-371, 373-374, 376-377, 379-380, 382, 385, 388, 398, 401, 404, 407, 410, 418, 424, 427, 431, 441, 444, 451, 459, 461, 469, 473, 477, 483, 487, 492, 495, 498, 507, 513, 518, 534, 536, 545, 549, 553, 557, 565, 582, 586, 588, 590, 594, 596, 598, 603, 605, 608, 610, 612, 622-623, 631, 634-636, 638, 642-643, 646-649, 657, 659, 662, 664, 666, 668, 671, 673, 675, 684, 686, 688, 690, 692, 694, 696, 698, 700, 702, 704, 706-707, 709-710, 724, 726, 729, 739, 741, 743, 745, 747, 750, 756, 759, 762, 765, 769, 772, 775, 786, 790, 792, 796-797, 799-804, 806-813, 815, 817, 822, 826, 833, 836, 839, 844, 848, 850, 852, 854, 856, 858, 863, 866, 870, 873, 876, 880, 883, 885, 887-891, 893 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 1012844 | COOLANT |
| 1 | 3244104 | PULLEY AS (As Needed - See Action Required) |
| 1 | 3244105 | PULLEY AS (As Needed - See Action Required) |
| 1 | 3244112 | PULLEY AS (As Needed - See Action Required) |
| Refer to the note within the Action Required in order to determine which Pulley Assembly is needed for your machine. | ||
ACTION REQUIRED
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Remove all 279-7752, 266-6225, 255-2878, 279-7753, 266-6226, 255-2879 Pulley Assemblies and 255-2926, 212-8595 Bearings from dealer parts stock. |
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| NOTE: The correct pulley assembly needed for repair depends on the engine arrangement for the machine. In order to determine the engine arrangement, refer to the label that is located on the top of the engine. Refer to Image 2 for the location of the label. Then use the table in Image 1 in order to determine the correct pulley assembly needed for your machines engine arrangement. Move the machine to the rework area and rest the front linkage on the ground. Turn the engine key off and leave the hydraulic lock lever in the operational position. Release the residual hydraulic pressure of pilot lines by moving the implement control lever. Place the hydraulic lock lever in the locked position. Remove the pulley and replace with a new pulley assembly. Refer to the appropriate service manual in order to remove and install the new pulley assembly. |
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| Image1 |
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| Image2 |
SERVICE CLAIM ALLOWANCES
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Submit one claim for all parts removed from dealer parts stock. |
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0-36 mo |
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37-60 mo |
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| NOTE: This is a 3.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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Information System:
PRODUCT SUPPORT PROGRAM FOR REPLACING THE FAN PULLEY (FAN DRIVE) ON CERTAIN 320C(L) AND 320D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE FAN PULLEY (FAN DRIVE) ON CERTAIN 320C, 321CCR, 320D, AND 323D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE FAN PULLEY (FAN DRIVE) ON CERTAIN 320C, 321CCR, 320D, AND 323D EXCAVATORS
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