PSP FOR REPLACING THE MAIN HYDRAULIC PUMP ON CERTAIN 213B, 214B EXCAVATORS - COSA LETTER NO. 5 - PS0636 - MAILED COSA Caterpillar


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PSP FOR REPLACING THE MAIN HYDRAULIC PUMP ON CERTAIN 213B, 214B EXCAVATORS - COSA LETTER NO. 5 - PS0636 - MAILED COSA [HEBE1406]
AVSpare: Confidential Yellow

PSP FOR REPLACING THE MAIN HYDRAULIC PUMP ON CERTAIN 213B, 214B EXCAVATORS - COSA LETTER NO. 5 - PS0636 - MAILED COSA

NOTE:   The information supplied in this service letter may not be valid after the termination date of this program.   Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.




September 29, 1992
COSA Letter No. 5
PRODUCT SUPPORT PROGRAM FOR REPLACING THE MAIN HYDRAULIC PUMP ON
CERTAIN 213B & 214B EXCAVATORS
5070   PS0636
NOTE: This program can only be administered after a
failure occurs. The decision whether to apply the
Program is made by the dealer. When reporting the
repair, use "PS0636" as the Part Number, "7755" as
the Group Number, and "96" as the Warranty Claim
Description Code.
NOTE: Each failed pump has to be returned to Eder no
later than 15 days after pump replacement by the
dealership. - If the factory check shows that the
pump failed due to mis-application, improper
maintenance or abuse, the PSP will not apply.
NOTE: The priority program PI3602 (Service Letter of
September 7, 1992 'NEW HYDRAULIC TANK BREATHER
NEEDS TO BE INSTALLED ON CERTAIN 213B AND 214B
EXCAVATORS') must be carried out beforehand.

Termination Date

September 30, 1995

Problem

Some main hydraulic pumps of the 213B & 214B may not provide
acceptable service life. The reasons are sticking shell bearings
or sticking swash plates.
HEBE1406

Affected Product

Model Identification Number
213B 1EJ1-242, 245-264, 267-288, 290-309, 311-313, 315,
318-324
214B 4CF1-360, 363-373, 375-377, 380-441, 444-450, 452-455,
457-462, 464, 465, 467-472, 474-488, 490
214B-Ft 9MF1-284, 286-291, 293, 295-297, 299, 301-304, 306-312,
314-316, 318-323, 325-330, 332-335, 337-343,
345, 347-353, 355, 356, 358-370, 372, 373, 375

Action Required

1. Make sure the pump has failed due to:
- sticking bearing or swash plate due to material bronze
coat pealing away. Symptoms: excessive noise and
vibrations or a major performance problem (pump cannot
be adjusted properly anymore).
- broken piston rod (symptom: major performance problem).
2. Remove the failed pump:
- If the failed pump is a AVSpare 8U0691 number, then
order a 8U9078 pump at your Parts Department.
- If the failed pump is a AVSpare number 8U2829, then
order a 8U9077 pump at your Parts Department.
3. Install the replacement pump
4. Ship the failed pump by cheapest way of return, to:
EDER GmbH
Fabrikstr. 2
D-8302 MAINBURG
Germany
Attention: Mr. H. Perschl
NOTE: If failed pumps are not returned, related claims
will not be credited under this program. Dealers
are responsible for record keeping relative to the
shipment of the pump (shipping date, means of
shipment, Serial Number of the machine, machine
SMU reading, etc.).

Service Claim Allowances

Product AVSpare Dealer Suggested Customer Suggested
SMU/age Parts Labor Hrs Parts Labor Hrs Parts Labor Hrs
whichever (D/N) (Cost)  (C/L) (Sell)
comes
first
0-4000 100% 0 0 6 0 0
0-36 mo

Parts Disposition

Refer to item 4 under the heading '

Action Required

'.

Information System:

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PSP FOR REINFORCING STICKS ON CERTAIN 206B AND 211B/212B EXCAVATORS - COSA LETTER NO. 8 - PS8090 - MAILED COSA
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PSP FOR REPLACING THE CLAMSHELL ACTUATING VALVE ON CERTAIN 320 AND 325 EXCAVATORS - COSA LETTER NO. 3 - PS0768 - MAILED COSA
PSP FOR REPLACING THE REFUELING PUMP ON CERTAIN 300 FAMILY EXCAVATORS - COSA LETTER NO. 6 - PS0802 - MAILED COSA