PSP FOR 215D/219D EXCAVATOR ADJUSTABLE BOOMS - COSA LETTER NO. 2

PSP FOR 215D/219D EXCAVATOR ADJUSTABLE BOOMS - COSA LETTER NO. 2 - MAILED COSA [HEBE1410]

AVSpare: Confidential Yellow

PSP FOR 215D/219D EXCAVATOR ADJUSTABLE BOOMS - COSA LETTER NO. 2 - MAILED COSA

NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.


January 12, 1993
COSA LETTER No. 2
PRODUCT SUPPORT PROGRAM FOR 215D/219D EXCAVATOR ADJUSTABLE BOOMS
6516  PS4898
NOTE: This Program can be administered either before or
after failure. In either case the decision whether
to apply the Program is made by the dealer. When
reporting the repair, use "PS4898" as the Part
Number, and "7755" as the Group Number. If
administered before failure, use "56", and after
failure "96" as the Warranty Claim Description Code.

Termination Date

December 31, 1995

Problem

The stubboom foot may crack. The cracks can start in the weld for
the boom foot casting at the cab side. If allowed to progress,
the result can be complete destruction of the stubboom and damage
to boom cylinders, cab, etc.

Affected Product

Model Identification Number
215D  5XG60, 108, 110, 171, 173, 174, 179, 180, 187,
207, 253, 295, 298, 300, 303, 306, 308, 359,
427, 452, 453, 587, 608-610, 630, 645, 646,
693, 705, 706, 729, 731, 762, 807, 808, 879,
881, 887-894, 962, 966, 971, 999, 1004-1006,
1012-1014, 1025-1027, 1085, 1093, 1101
HEBE1410
219D  9TF260, 281, 291, 310, 323, 352, 391, 392, 462,
501, 525-530, 532-538, 542, 601, 633, 634,
802, 805, 817, 916, 917, 954, 996-1001, 1087,
1088, 1143, 1166, 1186, 1278-1280, 1297, 1352,
1353, 1359, 1579, 1585, 1645, 1650, 1691-1693,
1736, 1751-1759, 1803, 1810, 1811, 1814,
1829-1831, 1851, 1852, 1885, 1914, 1915, 1950,
1953, 1956, 1957, 1960, 1964, 1968, 1971, 1974,
1978, 2010, 2061, 2111, 2112, 2146, 2147,
2161-2163, 2173, 2174, 2182, 2214, 2330, 2331,
2334, 2335, 2346, 2351, 2357

Parts Needed

1 - 4Q4223 Boom As.-Stub (Reinforce - Kit)

Action Required

Remove the boom as described in Service Manual SENR4281
'Disassembly and Assembly Vehicle Systems'. Scarf out any cracks.
Weld the reinforcement plates to the boom foot as indicated on
the drawings (see attachment).

Service Claim Allowances

Product AVSpare Dealer Suggested Customer Suggested
smu/age Parts Labor Hrs Parts Labor Hrs Parts Labor Hrs
whichever (D/N) (Cost)  (C/L) (Sell)
comes
first
0-3000 100 % 25.0 0 25.0 0  0
0-24 mo.
3001-6000 33 1/3% 12.5 0 12.5 50 % 25.0
25-36 mo.

Parts Disposition

Handle the parts in accordance with your Warranty Bulletin on
warranty parts handling.
Attachment
ATTACHMENT
4Q4223
ADJUSTABLE
BOOM
4Q4223 ADJUSTABLE BOOM