COSMETIC CHANGE TO REMAN CYLINDER HEADS Caterpillar

  October 2004

COSMETIC CHANGE TO REMAN CYLINDER HEADS

All 3500 Diesel Engines Cylinder Heads

Announcement

AVSpare Remanufacturing Services have recently improved the inspection process on 3500 diesel cylinder heads. The injector bore in the cylinder head experiences some degree of wear during its useful life. After extensive testing and the addition of new procedures, it was determined that some amount of wear is acceptable for reuse. (See Figures A, B, and C).

Effective immediately, the wear may no longer be machined out and may be visible due to this process change. In some instances, machining will still take place when deemed necessary. This change will not affect the reliability or durability of the Reman cylinder head. All remanufactured cylinder heads still meet the rigorous factory specifications and provide same-as-new performance.

Core Management

Please refer to the AVSpare Core Management Information System (CMIS 2) Parts Information application describing all reman part/CAF and related information. Also, refer to other CMIS2 inquiry applications such as Customer Profiles, Inspection Reason Codes, Inspection Line Inquiry, Add Charge Information, Entitlement Activity, Entitlement Inquiry, CCR Inquiry, CCR Entry , Shipment Processing; Process Packaging Grief; and Reporting to properly manage core returns and monitor inspection 2 conversion date. In the meantime, please continue to use the current CMIS Entitlement Parts Inquiry Screen describing the list of parts in a Core Acceptability Family (CAF) and related part number detail.

For the latest updates of Reman Policies and Core Management (SELD0122), Core Management Systems & Operations Procedures (SELD0040), and Shipping Instructions (SELD0039), go to the Reman Dealer website https://reman.cat.com.

If you have any questions regarding core return processing, feel free to call Corinth toll free at (800) 537-2928. For assistance with technical questions, call the Peoria Reman Customer Satisfaction Hot Line also toll free at (888) 88-REMAN or use our our E-mail address -- Reman_Help@cat.com.