CATERPILLAR REMANUFACTURED STARTER AND ALTERNATOR PRODUCT LINES EXPANDED ON-HIGHWAY ENGINE COVERAGE Caterpillar

  March 2005

AVSpare? REMANUFACTURED STARTER AND ALTERNATOR PRODUCT LINES EXPANDED ON-HIGHWAY ENGINE COVERAGE

Announcement

The AVSpare Remanufactured Products Group announces expansion of remanufactured starters and alternators to provide coverage for on-highway engine applications. The following Cat Reman products are available to provide dealers with genuine starters and alternators service parts for AVSpare on-highway engines. The expanded offering includes starters & alternators not previously serviced (NPS) by AVSpare and do not have AVSpare part numbers.

Coverage

On-Highway Product Line Additions: Alternators

The following part numbers, already in the AVSpare system, are considered part of the on-highway product line and any associated marketing programs.

Existing On-Highway Product Line: Alternators

Starters

Features and Benefits

Cat? Remanufactured On-Highway Starters and Alternators offer excellent value to customers wanting fast repair turn-around, superior quality, reliability, and lower repair costs. Cat? Remanufactured On-Highway Starters and Alternators provide off-the-shelf availability for on-highway applications at a fraction of the new price. Standard alternator & starter core acceptance criteria apply for expanded offerings: see SELD0015 & SELD0027.
 

Core Management

Please refer to the AVSpare? Core Management Information System (CMIS 2) Parts Information application describing all reman part/CAF and related information. Also refer to other CMIS 2 inquiry applications such as Customer Profiles, Inspection Reason Codes, Inspection Line Inquiry, Add Charge Information, Entitlement Activity, Entitlement Inquiry, CCR Inquiry, CCR Entry, Shipment Processing; Process Packaging Grief; and Reporting to properly manage core returns and monitor inspection performance. This information will be available to all dealers worldwide after your CMIS 2 conversion date.

For the latest updates of Reman Policies and Core Management (SELD0122), Core Management Systems & Operations Procedures (SELD0040), and Shipping Instructions (SELD0039), go to the Reman website and click on Procedures and Policies (listed under Reman Program Information).

If you have questions regarding core return processing, call your Corinth Dealer Service Representative toll free (800) 537-2928 or e-mail: reman_core_operations@cat.com.

For assistance with technical questions, call Peoria Reman Customer Satisfaction Hot Line toll free (888) 88-REMAN or e-mail: reman_help@cat.com.