REMANUFACTURED HEUI HIGH PRESSURE OIL PUMPS FOR C7 AND C9 ENGINES WITH ACERT TECHNOLOGY Caterpillar

  June 2005

REMANUFACTURED HEUI ? HIGH PRESSURE OIL PUMPS FOR C7 AND C9 ENGINES WITH ACERT ? TECHNOLOGY

Announcement

The AVSpare? Remanufactured Products Group announces expansion of the remanufactured HEUI pump product line to include coverage for Cat? C7 and C9 engines with ACERT? Technology for On-Highway, Industrial, Genset, Marine, and Machine applications. These remanufactured HEUI pumps will replace the current upgrade to new option offering the customer lower repair costs.

Coverage

The addition of these HEUI pumps provides dealers with an additional repair option to support various C7 and C9 engines with ACERT Technology. Please consult your NPR or Reman Cross Reference for exact model coverage.

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New Part Number	Reman Part Number	Description	Applications
254-4357	10R3144	PUMP GP - INJECTOR	C7 Engines
254-4358	10R3145	PUMP GP - INJECTOR	C9 Engines

Features and Benefits

Cat Remanufactured HEUI? pumps offer excellent value to customers. Customers who want fast repair turn-around, superior quality and reliability, and lower repair costs will benefit from the use of these Remanufactured HEUI pumps by providing immediate, off-the-shelf availability at a fraction of the new price.

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Features	Benefits
All critical engineering changes and updates included	Improved reliability and performance
Worldwide availability through AVSpare parts distribution system	Customer access regardless of location
Backed by Cat warranty	Consistent support

Core Acceptance

Core Acceptance Criteria for AVSpare Remanufactured HEUI pumps is simple. Full core credit is issued when the core is complete, fully assembled, the housing is not cracked or broken, there is no internal damage and has an acceptable part number. Consult your Core Acceptance Guide for complete details.

Warranty

Please consult the appropriate warranty statement for your area.

Core Management

Please refer to the AVSpare Core Management Information System (CMIS 2) Parts Information application describing all Reman part/CAF and related information. Also refer to other CMIS 2 inquiry applications such as Customer Profiles, Inspection Reason Codes, Inspection Line Inquiry, Add Charge Information, Entitlement Activity, Entitlement Inquiry, CCR Inquiry, CCR Entry, Shipment Processing; Process Packaging Grief; and Reporting to properly manage core returns and monitor inspection performance. This information will be available to all dealers worldwide after your CMIS 2 conversion date. In the meantime, please continue to use the current CMIS Entitlement Parts Inquiry Screen describing the list of parts in a Core Acceptability Family (CAF) and related part number detail.

For the latest updates of Reman Policies and Core Management (SELD0122), Core Management Systems & Operations Procedures (SELD0040), and Shipping Instructions (SELD0039), go to the Reman Dealer website https://reman.cat.com.

If you have any questions regarding core return processing, feel free to call Corinth toll free at (800) 537-2928. For assistance with technical questions, call the Peoria Reman Customer Satisfaction Hot Line also toll free at (888) 88-REMAN or use our e-mail address -- Reman_Help@cat.com.