320 - 330C EXCAVATOR REMAN P&M UPDATE 320C & 325C REMANUFACTURED PUMPS TO REPLACE THE UPGRADE TO NEW REPAIR OPTION Caterpillar


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320 - 330C EXCAVATOR REMAN P&M UPDATE 320C & 325C REMANUFACTURED PUMPS TO REPLACE THE UPGRADE TO NEW REPAIR OPTION [PELJ0687]
HYDRAULIC SYSTEM
320 - 330C EXCAVATOR REMAN P&M UPDATE 320C & 325C REMANUFACTURED PUMPS TO REPLACE THE UPGRADE TO NEW REPAIR OPTION
 Information Release Memo

REM06-28 

 
  AVS?

Reman  

 

   September 2006

320 - 330C EXCAVATOR REMAN P&M UPDATE 320C & 325C REMANUFACTURED PUMPS TO REPLACE THE UPGRADE TO NEW REPAIR OPTION

Announcement

Cat? Reman announces the addition of the remanufactured pump components to provide a lower cost repair option for the C series excavators. With the addition of the remanufacturing program for these pump groups, the more expensive Upgrade-to-New (UTN) Reman parts will be discontinued.
 

New UTN Reman Application
244-8483 10R3133 10R5277 320C Main Hydraulic Pump
244-8477 10R3477 10R3476 325C Main Hydraulic Pump

With this product line addition, Cat Reman now has the following pump and motors available for the medium size excavator sales models.
 

Sales Model Application New Reman
320C Swing Motor 158-8986 10R3307
325C Swing Motor 179-9775 10R2510
330C Swing Motor 200-3373 10R3142
318C, 320B, 322B Travel Motor* 209-5968
209-5969 (Bio-Oil)
10R2154
10R2155
320C, 322C, 325C Travel Motor 215-9952
234-4630 (Bio-Oil)
10R1736
10R1737
330C Travel Motor 190-5970 10R2605
320C Main Hyd Pump 244-8483 10R5277
322C Main Hyd Pump 244-8481
247-8780
10R3346
10R3348
325C Main Hyd Pump 244-8477 10R3476
330C Main Hyd Pump 283-5973 10R1551

* Note: Although the new equivalents are no longer effective, the Reman components are available for servicing the B series machines. The 10R2154 and 10R2155 are lower cost options that can continue to be used on the B series excavators. They should not be used on the C series excavators. Refer to SEPD0722 dated 2/23/2004 for more information.

Cat Reman products are offered to complement the existing dealer repair options. Piece parts are available to allow dealers to economically rebuild these pumps. When dealer resources are constrained or customers need faster turnaround, Cat Reman offers off-the-shelf availability and consistent high quality to provide the dealer another cost-effective repair option for hydraulic components.

Additional projects are underway to expand the Reman hydraulic options for other components on these sales models and will be communicated soon. Please consult the AVSpare NPR or the Cross Reference link on the Cat Reman Dealer Extranet for the latest product coverage and cross-reference.

Features and Benefits

Cat Remanufactured Products offer excellent value to customers. Customers who want fast repair turn-around, superior quality and reliability, and lower repair costs will benefit from the use of these remanufactured components. Cat remanufactured components provide immediate, off-the-shelf availability at a fraction of the new price.

Features Benefits
All critical engineering changes and updates included Improved reliability and performance
Worldwide availability through AVSpare parts distribution system Customer access regardless of location
Off-the-shelf availability Downtime reduced through exchange product
Same-as-new AVSpare warranty Consistent support

Core Acceptance

The following Core Acceptance Criteria are available supporting these products. All the latest core acceptance criteria guidelines can be found on the Reman Dealer Extranet at http://intranet.reman.na.cat.com/web/main.index_dealerextranet14.html.

SELD0113-06      Piston Pump & Motor Groups

Warranty

Please consult the appropriate warranty statement for your area.

Core Management

Please refer to the AVSpare Core? Management Information System (CMIS 2) Parts Information application describing all reman part/CAF and related information. Also refer to other CMIS2 inquiry applications such as Customer Profiles, Inspection Reason Codes, Inspection Line Inquiry, Add Charge Information, Entitlement Activity, Entitlement Inquiry, CCR Inquiry, CCR Entry, Shipment Processing; Process Packaging Grief; and Reporting to properly manage core returns and monitor inspection performance. This information will be available to all dealers worldwide after your CMIS 2 conversion date.

For the latest updates of Cat Reman Policies and Core Management (SELD0122), Core Management Systems & Operations Procedures (SELD0040), and Shipping Instructions (SELD0039), go to the Cat Reman website at https://reman.cat and click on Procedures and Policies (listed under Reman Program Information).

If you have any questions regarding core return processing or technical questions, please make a call or send an e-mail to the appropriate contacts listed below:

MPC Contact Phone
NACD/LACD
      -Technical
      -Core Processing

Peoria Reman Customer Satisfaction Hotline: Reman_Help@cat.com
Corinth Dealer Service Representatives: reman_core_operations@cat.com

(888)88-REMAN
(800)537-2928
EAME
1443212080
Ian Vickers: Vickers_Ian@cat.com
Marius Van Zyl (South Africa): Van_Zyl_Marius@cat.com
0044 (0)
+27 11 961 5063
APD Johnny Toh (APD Reman Core Mgmt): Toh_Ct_Johnny@cat.com
Yili He (Shanghai - China): He_Yili@cat.com
Huan Han Chew (ADC - Singapore)
Sampath Deivanayagam (IDC - India)
Alex Petri (Austrailia): Petri_Alex@cat.com
+65 6828 7305
13701614020
65-68200627
91 044 27641085
61 03 9953 9483 Ext 483

 

 
 
PELJ0687

AVSpare?

?2006 AVSpare

Information System:

CATERPILLAR REMAN REQUIRES RETURN OF THE PISTON PACK INSTALLATION TOOL TO BE ELIGIBLE FOR FULL CORE REFUND
PRODUCT LINE ADDITIONS: REMANUFACTURED CYLINDER PACKS FOR CERTAIN 3400 ENGINE APPLICATIONS
PRODUCT LINE ADDITION: REMANUFACTURED CYLINDER PACK FOR 3306 ENGINES IN CERTAIN 330B EXCAVATOR APPLICATIONS
CATERPILLAR® REMANUFACTURED HYDRAULIC COMPONENT PRODUCT LINES EXPANDED
PRODUCT LINE ADDITIONS: REMANUFACTURED CAMSHAFT ASSEMBLIES FOR CERTAIN 3100, C7 AND C12 ENGINE APPLICATIONS
PRODUCT LINE ADDITION: REMANUFACTURED WATER PUMP FOR CERTAIN 3500 ENGINE APPLICATIONS
INTRODUCTION OF 2 TIER MADE TO ORDER (MTO) TRACK GROUP PROGRAM
CATERPILLAR REMANUFACTURED HYDRAULIC COMPONENT PRODUCT LINES EXPANDED
UNDERCARRIAGE WORKS AND WEARS PROGRAM NOW AVAILABLE ON INFOCAST
PRODUCT LINE ADDITIONS: REMANUFACTURED 12V-STARTER FOR MACHINES & ENGINES
REMAN EMCP ELECTRONIC CONTROL UNITS (ECU)
CATERPILLAR� REMAN ANNOUNCES EXPANDED COVERAGE OF REMANUFACTURED MACHINE CONTROL AND GUIDANCE COMPONENTS
RELEASE OF NEW TURBOCHARGER - GROUPS AND CARTRIDGES CORE ACCEPTANCE CRITERIA NACD & LACD ONLY
RELEASE OF NEW CYLINDER HEAD CORE ACCEPTANCE CRITERIA NACD & LACD ONLY
DISCONTINUATION OF REMAN ROLLERS (D4-D11 Tractors and 320-325 Hydraulic Excavators) EAME Dealers Only
ELECTRONIC CONTROL UNITS
REMAN® TURBOCHARGERS AND CARTRIDGES FOR VARIOUS MARINE, INDUSTRIAL, AND GENSET APPLICATIONS
CAT® REMAN TURBOCHARGERS AND CARTRIDGES FOR VARIOUS MACHINE, ON-HIGHWAY TRUCK, MARINE AND GENSET APPLICATIONS
CAT® REMAN FUEL INJECTORS FOR VARIOUS MACHINE, INDUSTRIAL AND ON-HIGHWAY TRUCK APPLICATIONS
CHANGE TO CAMSHAFT AND CAMSHAFT KIT CORE ACCEPTANCE CRITERIA
IMPROVED 10R0964 3516B HD ENGINE ARRANGEMENT NOW AVAILABLE FOR 793B MINING TRUCKS
Measuring Center Tread Idler (CTI) Wear
REMANUFACTURED UNIT INJECTOR ROCKER ARM ASSEMBLIES FOR CERTAIN C15 ENGINE APPLICATIONS
UNDERCARRIAGE RELATED IRM LISTING