REMAN PISTON PUMP AND MOTORS PRODUCT LINE ADDITIONS Caterpillar

  June 2007

REMAN PISTON PUMP AND MOTORS PRODUCT LINE ADDITIONS

Announcement

Cat Reman announces the release of Remanufactured Piston Pumps and Motors for various sales models with the addition of the following remanufactured components.

Cat? Reman products assist dealers with cost-effective repair options to meet customers' demand for quick repair turnaround. Additional product offerings are under development. Please consult the AVSpare NPR in SISWEB (https://sis.cat.com) or the Cross Reference link on the Reman Dealer Extranet ¹ for product coverage and cross-reference.

¹ (http://intranet.reman.na.cat.com/web/main/index_dealerextranet14.html)

Features and Benefits

Cat Remanufactured products offer excellent value to customers. Customers who want fast repair turn-around, superior quality and reliability, and lower repair costs will benefit from the use of these Remanufactured components. Cat Remanufactured components provide immediate, off-the-shelf availability at a fraction of the new price.

Core Acceptance

The following Core Acceptance Criteria is available to support this product. All the latest core acceptance criteria guidelines can be found on the Reman Dealer Extranet at http://intranet.reman.na.cat.com/web/main/index_dealerextranet14.html

SELD0113  Piston Pumps and Motor Groups

Warranty

Please consult the appropriate warranty statement for your area.

Core Management

Please refer to the AVSpare? Core Management Information System (CMIS 2) Parts Information application describing all reman part/CAF and related information. Also refer to other CMIS 2 inquiry applications such as Customer Profiles, Inspection Reason Codes, Inspection Line Inquiry, Add Charge Information, Entitlement Activity, Entitlement Inquiry, CCR Inquiry, CCR Entry, Shipment Processing; Process Packaging Grief; and Reporting to properly manage core returns and monitor inspection performance. This information will be available to all dealers worldwide after your CMIS 2 conversion date.

For the latest updates of Reman Policies and Core Management (SELD0122), Core Management Systems & Operations Procedures (SELD0040), and Shipping Instructions (SELD0039), go to the Reman website at https://reman.cat and click on Procedures and Policies (listed under Reman Program Information).

If you have any questions regarding core return processing, feel free to call your Corinth Dealer Service Representative toll free at (800) 537-2928 or use our email address --reman_core_operations@cat.com. For assistance with technical questions, call the Peoria Reman Customer Satisfaction Hot Line also toll free at (888) 88-REMAN or use our email address --Reman_Help@cat.com.