EXPANDED REMAN OPTIONS FOR C SERIES EXCAVATOR RODS & CYLINDERS Caterpillar

  August 2007

EXPANDED REMAN OPTIONS FOR C SERIES EXCAVATOR RODS & CYLINDERS

Announcement

Cat? Reman announces the release of these additional Hydraulic Rod and Cylinder Assemblies to support the excavator product line. Most are pimarily associated with C series excavators although some are also effective back to the B Series or will be effective for the new D series machines. As always, please consult the AVSparet? NPR in SIS Web (https://sis.cat.com) or the Cross Reference link on the Reman Dealer Extranet ¹ for the most up-to-date product coverage and cross-reference.

¹ (http://intranet.reman.na.cat.com/web/main/index_dealerextranet14.html)

Cat Reman products assist dealers with cost-effective repair options to meet customers' demand for quick repair turnaround. Additional product offerings are always under development.

Features and Benefits

Cat Remanufactured products offer excellent value to customers. Customers who want fast repair turn-around, superior quality and reliability, and lower repair costs will benefit from the use of these Remanufactured components. Cat Remanufactured components provide immediate, off-the-shelf availability at a fraction of the new price.

Core Acceptance

The following Core Acceptance Criteria is available to support this product. All the latest core acceptance criteria guidelines can be found on the Reman Dealer Extranet at http://intranet.reman.na.cat.com/web/main/index_dealerextranet14.html

SELD0041   Hydraulic Cylinders
SELD0042   Hydraulic Cylinder Rods

Warranty

Please consult the appropriate warranty statement for your area.

Core Management

Please refer to the AVSpare? Core Management Information System (CMIS 2) Parts Information application describing all Reman part/CAF and related information. Also refer to other CMIS 2 inquiry applications such as Customer Profiles, Inspection Reason Codes, Inspection Line Inquiry, Add Charge Information, Entitlement Activity, Entitlement Inquiry, CCR Inquiry, CCR Entry, Shipment Processing; Process Packaging Grief; and Reporting to properly manage core returns and monitor inspection performance. This information will be available to all dealers worldwide after your CMIS 2 conversion date.

For the latest updates of Reman Policies and Core Management (SELD0122), Core Management Systems & Operations Procedures (SELD0040), and Shipping Instructions (SELD0039), go to the Reman website and click on Procedures and Policies (listed under Reman Program Information)

If you have any questions regarding core return processing, feel free to call your Corinth Dealer Service Representative toll free at (800) 537-2928 or use our e-mail address --reman_core_operations@cat.com. For assitance with technical questions, call the Peoria Reman Technical Information Hot Line also toll free at (888) 88-REMAN or use our e-mail address --Reman_Help@cat.com.