NEW PRODUCT AND UPDATES FOR REMAN 3500 ENGINE PRODUCT Caterpillar

  September 2008

NEW PRODUCT AND UPDATES FOR REMAN 3500 ENGINE PRODUCT

Note: Please Ensure That This Information Is Shared With Your Dealer Service Department Management.

Announcement

The AVSpare Remanufacturing Division is pleased to announce several new products to support 3500 series engines. The following releases provide Cat dealers with a lower cost, reliable repair option to use when rebuilding 3500 engines.

Reman 3500 UTN Bare Blocks for 3500B Engines

AVSpare Remanufactured Products is releasing Upgrade-to-New Bare Blocks for 3508, 3512, and 3516 engines. This option allows a customer to purchase the same blocks that have been available as a new part number under a Reman part number and receive a core credit for a lower overall cost. To realize the savings, the customer will have to return the core to recover their core deposit. Reman Block (UTN) part numbers are listed below.

The purpose of this program is to enable AVSpare to recover as many engine block cores as possible. The UTN program is therefore an incentive for customers to return cores to AVSpare.

Using state-of-the-art salvage capabilities, many of these cores can be remanufactured and used in Reman product. The core criteria for the Reman UTN bare blocks will allow the majority of blocks, even damaged blocks, to be returned as acceptable core allowing customers to take advantage of the Reman UTN price. Refer to SELD0304 for core acceptance criteria for 3500 Bare Blocks.

Stainless Steel Water Ferrule Inserts (large, small) Released as Serviced Part

A typical repair process employed during an engine block rebuild is to insert stainless steel plugs where pitting has occurred in the water ferrule area. Stainless steel inserts used by Cat Reman to salvage 3500 engine blocks are now being released as a serviced part number. The inserts have the water ferrule passage pre-drilled. Reman is releasing these pre-drilled inserts to enable dealers to standardize their salvage processes and to decrease the time required for this salvage procedure. The water ferrule insert salvage procedure is documented in SEBF8263.

Cat Reman installs these stainless steel inserts as standard practice on all salvaged 3500 engine block water ferrules. New engine blocks which are sometimes used in Reman products will not have these inserts. Inserts will be sold in packages of 50.

3500 HD Cylinder Head Changes

To improve the reliability and durability of the 3500 engines, AVSpare and Cat Reman have released different cylinder head part numbers for use on 3500 HD engines. These new releases incorporate new springs and rotocoils shown to provide longer life.
Other changes effecting 3500 cylinder heads include:

? Reman UTN now 100% new parts - Historically Reman UTN heads have only guaranteed that the cylinder head casting itself was new. This provided the customer an opportunity to probably get two lives out of the head by milling it down at the first rebuild. Now the UTN heads include all new parts but can still be purchased at a discount to new when the customer has a useable core to return to AVSpare. Refer to SELD0287 or SELD0018 for the core acceptance criteria for cylinder heads.

? Discontinuance of Reman valves ? Due to low customer acceptance, effective July 2008, Reman has discontinued the use of Reman valves in 3500 HD applications.

Features and Benefits

Cat? Remanufactured Engine Components offer excellent value to customers. Customers who want fast repair turn-around, superior quality and reliability, and lower repair costs will benefit from the use of these Remanufactured Engine Components. Cat Remanufactured Engine Components provide immediate, off-the-shelf availability at a fraction of the new price.

Benefits
 

Core Acceptance

Core Acceptance Criteria for AVSpare Remanufactured Engine Components is simple, visual, and requires no special tools. Consult the applicable Core Acceptance Criteria for complete details. All the latest core acceptance criteria guidelines can be found on the Reman Dealer Extranet at https://reman.cat.com/home/

- SELD0287 Cylinder Head (NACD, LACD)
- SELD0018 Cylinder Head (EAME, APD)
- SELD0304 3500 Bare Block

Warranty

Please consult the appropriate warranty statement for your area.

Core Management

Please refer to the AVSpare Core Management Information System (CMIS 2) Parts Information application describing all reman part/CAF and related information. Also refer to other CMIS 2 inquiry applications such as Customer Profiles, Inspection Reason Codes, Inspection Line Inquiry, Add Charge Information, Entitlement Activity, Entitlement Inquiry, CCR Inquiry, CCR Entry, Shipment Processing; Process Packaging Grief; and Reporting to properly manage core returns and monitor inspection performance. This information will be available to all dealers worldwide after your CMIS 2 conversion date. In the meantime, please continue to use the current CMIS Entitlement Parts Inquiry Screen describing the list of parts in a Core Acceptability Family (CAF) and related part number detail.

For the latest updates of Reman Policies and Core Management (SELD0122), Core Management Systems & Operations Procedures (SELD0040), and Shipping Instructions (SELD0039), go to the Reman Dealer website https://reman.cat.com and click on Procedures and Policies (listed under Reman Program Information).

If you have any questions regarding core return processing, feel free to call Corinth toll free at (800) 537-2928. For assistance with technical questions, call the Peoria Reman Technical Help Line also toll free at (888) 88-REMAN or use our E-mail address--Reman_Help@cat.com.