| Show/hide table
|
||
| Show/hide table
|
||
|
January 2009
|
| Show/hide table
|
AVS REMAN ANNOUNCES REMAN BRAKE ANCHORS AND ADDITIONAL DRIVETRAIN PIECE PART OPTIONS TO LOWER REBUILD COSTS
Reman Brake Anchor Introduction
Cat Reman is introducing a new product option to help keep rebuild costs down. The addition of brake anchors to the existing piece part product line provides another option to help dealers control their rebuild costs. Like all Reman products, these brake anchors will be remanufactured to new specifications by building up the piston seal bores and/or applying other salvage operations to the brake anchors. Refer to the model matrix below to see which new parts are available as well as the kind of machines they are utilized on.
Always remember that during the initial product introduction, many orders for Reman components may be filled with new to seed the Reman introduction as per Reman policies. In those cases, the parts system may not always show availability for the Reman part but orders will still be filled as long as new parts are available. For more information refer to the Parts Availability Section below.
Refer to the Drive Train Piece Part Core Acceptance Criteria (SELD0245) to evaluate the core acceptance for this new product line.
Additional Piece Part Introductions ? Spindles, Clutch Plates, and Duo-Cone Seal Plates
Along with the brake anchor introduction, Cat Reman has recently added additional part numbers to other existing product lines. These Reman options are available off-the-shelf to provide a cost effective repair solution that doesn?t require postponing the rebuild to wait on some salvage operations.
Product Additions and sales model effectivities are shown in the following matrixes:
These Cat Reman products are being made available to better support dealer exchange programs. The Reman components assist dealers with cost-effective repair options that
meet customers? demand for quick repair turnaround. Additional product offerings are under development and will be announced soon. Please consult the AVSpare NPR in SISWEB (https://sis.cat.com) or the Cross Reference link on the Reman Dealer Extranet1 for product coverage and cross-reference.
1()
Parts Availability Commitment
As stated in SELD0122 Policies and Core Management, AVSpare is committed to lead the industry in overall parts availability and customer service. AVSpare may fulfill this commitment by using new parts or components to help satisfy demand for Remanufactured Products.
The Antares EZ-21 screen should be used to determine where Reman parts orders CAN be filled with new (seeded). The msg column on the far right side of the screen can be used as the indicator. The messages codes used have the following meaning:
REE ? indicates a Reman equivalent part is available for the New part number
RMN ? indicates the Reman part is set up to "Fill with New" if Reman is not available.
If the field is blank or has any other message, the Reman part is not set up for "fill with new".
Features and Benefits
Cat Remanufactured products offer excellent value to customers. Customers who want fast repair turn-around, superior quality and reliability, and lower repair costs will benefit from the use of these Remanufactured components. Cat Remanufactured components provide immediate, off-the-shelf availability at a fraction of the new price.
|
Features |
Benefits |
| All critical engineering changes and updates included | Improved reliability and performance |
| Worldwide availability through AVSpare parts distribution system | Customer access regardless of location |
| Off-the-shelf availability | Downtime reduced through exchange product |
| Same-as-new AVSpare warranty | Consistent support |
Core Acceptance
The following Core Acceptance Criteria are available supporting these products. All the latest core acceptance criteria guidelines can be found on the Reman Dealer Extranet at http://intranet.reman.na.cat.com/web/main/index_dealerextranet14.html
SELD0036 Transmission Clutch Plates
SELD0182 Off-Highway Truck (OHT) Final Drive Axle Housings (Spindles)
SELD0235 Planetary Carriers
SELD0245 Drive Train Piece Parts
Warranty
Please consult the appropriate warranty statement for your area.
Core Management
Please refer to the AVSpare? Core Management Information System (CMIS 2) Parts Information application describing all reman part/CAF and related information. Also refer to other CMIS 2 inquiry applications such as Customer Profiles, Inspection Reason Codes, Inspection Line Inquiry, Add Charge Information, Entitlement Activity, Entitlement Inquiry, CCR Inquiry, CCR Entry, Shipment Processing; Process Packaging Grief; and Reporting to properly manage core returns and monitor inspection performance.
For the latest updates of Reman Policies and Core Management (SELD0122), Core Management Systems & Operations Procedures (SELD0040), and Shipping Instructions (SELD0039), go to the Reman website at https://catreman.cat.com and click on Procedures and Policies (listed under Reman Program Information).
If you have any questions regarding core return processing, feel free to call your Corinth Dealer Service Representative toll free at (800) 537-2928 or use our e-mail address -- reman_core_operations@cat.com. For assistance with technical questions, call the Peoria Reman Customer Satisfaction Hot Line also toll free at (888) 88-REMAN or use our e-mail address--Reman_Help@cat.com.