| MARCH 2010 DEALER INTERNAL USE ONLY | |||||
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AVS REMAN ANNOUNCES ADDITIONAL FUEL TRANSFER PUMP FOR CERTAIN 3400, C-12, AND C15 ENGINES
Announcement
Cat Reman announces the introduction of an additional remanufactured fuel transfer pump for certain engine models. Reman fuel transfer pumps provide dealers and customers with additional replacement and repair options. Refer to the following table for part number details.
* For serial number specific information please see SISWEB.
Availability
The above fuel transfer pump is currently available for ordering. The part may be on initial seed support. For parts on initial seed support Antares may show "0" on-hand quantity for the Reman part number, however, orders for Reman will be filled with the new part equivalent. When Reman is the preferred option always order under the Reman part number regardless of what the system shows for on-hand. As long as the new equivalent part number has on-hand available the Reman order will be filled. For more details on the Reman seed policy please refer to the "Reman Parts Availability & Seeding Policy" information release memo, PELJ0816-01.
Features and Benefits
Cat
? Reman Fuel Transfer Pumps offer excellent value to customers. Customers who want fast repair turn-around, superior quality and reliability, and lower repair costs will benefit from the use of these remanufactured fuel transfer pumps. Cat Reman Fuel Transfer Pumps provide immediate, off-the-shelf availability at a fraction of the new price.| Features | Benefits |
| All critical engineering changes and updates included | Improved reliability and performance |
| Worldwide availability through Cat parts distribution system | Customer access regardless of location |
| Backed by Cat parts warranty | Consistent support |
Core Acceptance
Core Acceptance Criteria for AVSpare Remanufactured Fuel Transfer Pumps is simple, visual, and requires no special tools. Consult the Fuel Transfer Pump Core Acceptance Criteria SELD0045 for complete details.
Warranty
Please consult the appropriate Cat parts warranty statement for your area.
Core Management
Please refer to the Cat Core Management Information System (CMIS 2) Parts Information application describing all Cat Reman part/CAF and related information. Also refer to other CMIS 2 inquiry applications such as Customer Profiles, Inspection Reason Codes, Inspection Line Inquiry, Add Charge Information, Entitlement Activity, Entitlement Inquiry, CCR Inquiry, CCR Entry, Shipment Processing; Process Packaging Grief; and Reporting to properly manage core returns and monitor inspection performance. This information will be available to all dealers worldwide after your CMIS 2 conversion date. In the meantime, please continue to use the current CMIS Entitlement Parts Inquiry Screen describing the list of parts in a Core Acceptability Family (CAF) and related part number detail.
For the latest updates of Reman Policies and Core Management (SELD0122), Core Management Systems & Operations Procedures (SELD0040), and Shipping Instructions (SELD0039), go to the Reman Dealer website https://catreman.cat.com. If you have any questions regarding core return processing, feel free to call Corinth toll free at (800) 537-2928. Outside the US please refer to the Core section of the Reman website for appropriate contact information for your region.
For assistance with technical questions, call the Peoria Reman Technical Help Line also toll free at (888) 88-REMAN (outside the US call non-toll free +1-309-494-4342), or use our E-mail address--Reman_Help@cat.com.