| JULY 2010 DEALER INTERNAL USE ONLY | |||||
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AVS REMAN ANNOUNCES AN IMPORTANT UPDATE TO THE PROCESS FOR CORRECTLY IDENTIFYING ELECTRONIC CONTROL PART NUMBERS.
Announcement
Cat Reman announces an important update to the technical supplement for electronic controls (
SELD0082). The improved technical supplement provides greater clarification in identifying the correct Reman part number for a given new equivalent part number. Most importantly, there are certain instances in which multiple Reman part numbers are available for one new equivalent part number; the correct part number depends upon the serial number of the engine being serviced. Please see Figure 1 for an example.In the future, please refer to the updated technical supplement for all of your Reman electronic control identification needs. Please visit the technical supplements section of the Reman dealer website to access the updated technical supplement:
catreman.cat.com/technicalsupplements. The Electronic Control Units Technical Supplement (SELD0082) can be found in the "Electrical and Starting Systems" area of the product structure tree for technical supplements.
Features and Benefits
Cat? Reman electronic control units offer excellent value to customers. Customers who want fast repair turn-around, superior quality and reliability, and lower repair costs will benefit from the use of these remanufactured electronic controls. Cat Reman parts provide immediate, off-the-shelf availability at a fraction of the new price.
| Features |
Benefits |
| All critical engineering changes and updates included | Improved reliability and performance |
| Worldwide availability through Cat parts distribution system | Customer access regardless of location |
| Backed by AVSpare parts warranty | Consistent support |
Core Acceptance
Core Acceptance Criteria for Cat Reman parts is simple, visual, and requires no special tools. Consult the Electronic Control Unit Core Acceptance Criteria (SELD0032) for complete details.
Warranty
Please consult the appropriate AVSpare parts warranty statement for your area.
Core Management
Please refer to the Cat Core Management Information System (CMIS 2) Parts Information application describing all Cat Reman part/CAF and related information. Also refer to other CMIS 2 inquiry applications such as Customer Profiles, Inspection Reason Codes, Inspection Line Inquiry, Add Charge Information, Entitlement Activity, Entitlement Inquiry, CCR Inquiry, CCR Entry, Shipment Processing; Process Packaging Grief; and Reporting to properly manage core returns and monitor inspection performance. This information will be available to all dealers worldwide after your CMIS 2 conversion date. In the meantime, please continue to use the current CMIS Entitlement Parts Inquiry Screen describing the list of parts in a Core Acceptability Family (CAF) and related part number detail.
For the latest updates of Reman Policies and Core Management (SELD0122), Core Management Systems & Operations Procedures (SELD0040), and Shipping Instructions (SELD0039), go to the Reman Dealer website https://catreman.cat.com. If you have any questions regarding core return processing, feel free to call Corinth toll free at (800) 537-2928. Outside the US please refer to the Core section of the Reman website for appropriate contact information for your region.
For assistance with technical questions, call the Peoria Reman Technical Help Line also toll free at (888) 88-REMAN (outside the US call non-toll free +1-309-494-4342), or use our E-mail address--Reman_Help@cat.com.