| JUNE 2011 DEALER INTERNAL USE ONLY | |||||
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AVS REMAN ANNOUNCES THE RELEASE OF TURBOCHARGERS & CARTRIDGES FOR CERTAIN 3500 & 3600 ENGINES, AN UPDATE TO THE ASSOCIATED CORE ACCEPTANCE CRITERIA, AND THE TRANSITION OF PPC 267 PARTS TO MAJOR COMPONENTS.
Announcement
Cat Reman announces the release of turbochargers and cartridges for certain 3500 and 3600 engines (typically known as ABB designed turbos and cartridges). Please see the "Part Number Detail" section of this document for a listing of part numbers.
Features and Benefits
1. CONSISTENT, NO SURPRISE PRICING
- Simplified visual inspection, no disassembly required
- Pricing based on familiar model of Level 1, Level 2, Level 3 repairs- see Core Acceptance Criteria for complete details
- Previously released TPS and TPC cartridges will fall under the new pricing structure
- Fraction of the price of new
2. AVS REMAN MODEL OFFERS ADVANTAGES TO REPAIR AND RETURN
- Exchange program removes the need for Dealers and Customer to track wheel life
- The Reman model does not charge extra for normal component wear
- Off the shelf availability, no waiting or stocking required (classified as major components)
3. DURABLE AND RELIABLE GENUINE PARTS BACKED BY FACTORY WARRANTY
- True OEM parts designed to AVSpare specs
- Factory supported remanufacturing process ensures high standards in Reman products
- Come Back to Cat- Includes core value for turbos/cartridges with some non-genuine internal parts- see Core Acceptance Criteria for complete details
- Same as new warranty
4. GLOBAL AVAILABILITY
- Best in Class, worldwide distribution network
- FDO and CPRO orders ensures ready availability
Core Acceptance Criteria Update
SELD0124 "Core Acceptance Criteria for Turbochargers & Cartridges for 3500/3600 Engines (PPC 267 only)" has been significantly changed in order to reflect the Level 1, Level 2, and Level 3 pricing strategy and ensure the ability to visually inspect. Please note these turbos can weigh up to 1,000 pounds and may require special equipment to lift in order to perform the inspection.
Following are some highlights of the new criteria:
- Visual inspection ? no disassembly required
- Partial credit for one wheel damaged or wheel assembly does not rotate freely
- Add charge for missing, damaged, or non-genuine sub-assemblies
*Please refer to the full CAC SELD0124 for complete details. Core Acceptance Criteria documents can be found at catreman.cat.com/cac.
PPC 267 Transition to Major Component
Effective July 1, 2011 all parts in the PPC 267 will be transitioned to Major Component status including part numbers released prior to 2011. The purpose of this change is to discourage dealer stocking of these turbochargers and cartridges, ensure rapid return of cores to sustain the remanufacturing program, and support availability of this product for all customers. In order to prevent entitlements from future purchases from attritioning before previous entitlements are consumed, existing open entitlements for PPC 267 parts will have the attrition date reset to reflect the major component entitlement period applicable for the dealer?s region on July 1st. For example: in regions where the major component entitlement period is 6 months existing open entitlements will be reset with an attrition date of January 1, 2012. If you have questions or concerns regarding this change please contact your core services representative to discuss your options. For core services help line contact information please visit: http://catreman.cat.com/cda/components/fullArticle?m=260724&x=7&id=1295568.
Part Number Detail
Part number listing continued.
*ALWAYS consult SIS for the most up-to-date and accurate part number information.
Availability
The above parts may be on initial seed support. For parts on initial seed support ANTARESSM may show "0" on-hand quantity for the Reman part number, however, orders for Reman will be filled with the new part equivalent. When Reman is the preferred option always order under the Reman part number regardless of what the system shows for on-hand. As long as the new equivalent part number has on-hand available the Reman order will be filled. For more details on the Reman seed policy please refer to the "Reman Parts Availability & Seeding Policy" information release memo, PELJ0816-01.
Warranty
Please consult the appropriate Cat parts warranty statement for your area.
Core Management
Please refer to the Cat Core Management Information System (CMIS 2) Parts Information application describing all Cat Reman part/CAF and related information. Also refer to other CMIS 2 inquiry applications such as Customer Profiles, Inspection Reason Codes, Inspection Line Inquiry, Add Charge Information, Entitlement Activity, Entitlement Inquiry, CCR Inquiry, CCR Entry, Shipment Processing; Process Packaging Grief; and Reporting to properly manage core returns and monitor inspection performance. This information will be available to all dealers worldwide after your CMIS 2 conversion date. In the meantime, please continue to use the current CMIS Entitlement Parts Inquiry Screen describing the list of parts in a Core Acceptability Family (CAF) and related part number detail.
For the latest updates of Reman Policies and Core Management (SELD0122), Core Management Systems & Operations Procedures (SELD0040), and Shipping Instructions (SELD0039), go to the Reman Dealer website https://catreman.cat.com. If you have any questions regarding core return processing, feel free to call Corinth toll free at (800) 537-2928. Outside the US please refer to the Core section of the Reman website for appropriate contact information for your region.
For assistance with technical questions, call the Peoria Reman Technical Help Line also toll free at (888) 88-REMAN (outside the US call non-toll free +1-309-494-4342), or use our E-mail address, Reman_Help@cat.com.
Contact Information:
Global Dealer Solutions Network
Parts Technical Support Team
Toll Free - North America: 1-877-228-2420
International: +1-309-266-4421
Email: Tech_Support@Cat.com