Product Link - PL522/523 Diagnostic Capabilities Caterpillar


Diagnostic Capabilities
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1.1. Connecting a Computer to the PL522 and 523 Systems
2.2. Required Software
3.2. Supported Hardware Connections
4.1. Using Caterpillar Electronic Technician (Cat ET )
5.1. Status Groups for Cat ET
6.2. "Status Parameters" Screen
7.2. "Digital Input" Screen
8.2. "GPS Information" Status
9.2. "GSM (Cellular) Information" Status
10.1. Machine Security (Available in China Only)

Connecting a Computer to the PL522 and 523 Systems

Required Software

This system requires AVSpare Electronic Technician (Cat ET ) version 2010A or later.

Note: Always update Cat ET to the latest version in order to access all of the available functionality of the PL522 and 523.

Supported Hardware Connections

The PL522 and 523 ECM are configured with Cat ET that use the following communications interfaces:

  • The 171-4400 AVSpare Communications Adapter II hardware is connected between the machine service connector and the PC serial port or parallel port. The Cat ET "Communications Interface Device" is configured for the "AVSpare Communications Adapter II (RP1210)".

Note: The configuration parameters for the "Communications Interface Device" are found in Cat ET under "Utilities" menu, "Preferences" drop-down menu.

Using AVSpare Electronic Technician (Cat ET )



Illustration 1g02667356
Connections for the Communication Adapter II and AVSpare Electronic Technician (Cat ET )
The components that are needed to use the Communication Adapter II and Cat ET to determine diagnostic codes are listed:
(1) Current version of Cat ET software
(2) 317-7484 Communication adapter Gp
(3) Service diagnostic cable
(4) Cable

The AVSpare Electronic Technician (Cat ET ) is a software program that is used to access data. The service technician can use Cat ET in order to perform maintenance on the machine. Some of the options that are available with Cat ET are listed below:

  • Viewing of the diagnostic codes (Refer to the Systems Operation, Troubleshooting, Testing and Adjusting, "Diagnostics Code List" in order to view a list of the codes.)

  • Viewing active event codes and logged event codes

  • Viewing the status of parameters

  • Viewing clear active diagnostic codes and clear logged diagnostic codes

  • Performing calibration of machine systems

  • Programming the ECM (Flash) with the "Winflash" program

  • Printing reports

Refer to the Systems Operation, Troubleshooting, Testing and Adjusting, "Electronic Control Module (ECM) - Flash Program"

The following list contains some of the diagnostic functions and programming functions that are performed by the service tools.

  • The failures of the ECM system are displayed.

  • The status of most of the inputs and the outputs are displayed.

  • The settings for the ECM are displayed.

  • Display the status of the input and output parameters in real time.

  • Display the clock hour of the internal diagnostic clock.

  • The number of occurrences and the clock hour of the first occurrence and the last occurrence is displayed for each logged diagnostic code.

  • The definition for each logged diagnostic code and each event is displayed.

  • Load new FLASH software.

Refer to the Systems Operation, Troubleshooting, Testing and Adjusting, "Diagnostic Code List" for the list of diagnostic codes for the PL522 and 523 ECM.

Status Groups for Cat ET

In order to access the status groups, follow the procedure that is listed below.

  1. Select the "Information" tab on the menu bar.


    Illustration 2g02174312
    (1) Status on Menu Bar
    (2) Status Icon on Tool Bar

  2. Click "Status" (1) or click the "Status" icon (2) on the tool bar. Refer to Illustration 2.

The status groups should be used in order to verify that the installation of the PL522 or 523 module has been successful.

There are as many as seven status groups which have screens available in Cat ET for verifying and servicing the PL522 and 523 systems.

"Status Parameters" Screen



Illustration 3g02667376

The PL522 or 523 "Status Parameters" screens show the current operational status of the PL522 or 523 module. Refer to Illustration 3.

Table 1
Device Configuration and Status Information for PL522 and 523 
PL522 and 523 Information  Description 
Power Mode Status  Power Mode 1: The machine has operated in the last seven days. If the key is OFF, the PL522 or 523 will wake up every 2 hours for motion detection. The modules will also check to send and receive messages every 6 hours.  
Power Mode 2: The machine has not operated for at least seven days. The PL522 or 523 will wake up every 2 hours for motion detection and once daily to send and receive messages.
Alternator Running Input  Engine Running: Product has determined that the engine is running. 
Engine Off: Product has determined that the engine is not currently running.
GPS Receiver  "Not Present" state: If Master board FW cannot communicate with the GPS receiver, the Master board firmware will consider GPS receiver "not present". 
"Functional" state: Fully operational .
"Not Functional" state: When no GPS fix is valid, the internal hardware could be malfunctioning or the GPS signal is being blocked.
Key Switch Status  On: The machine keyswitch is in the ON state. The PL522 or 523 will be powered up.  
Off: The machine keyswitch is in the OFF state. The PL522 or 523 will periodically power up in order to send messages and receive messages depending on the Power Mode.
Security System Status  System Operation Granted : The system has not been disabled or derated. 
System Operation Denied: The system has been disabled or derated. Refer to the "Machine Security (Available in China Only)" section.

"Digital Input" Screen



Illustration 4g02667416
"Digital Inputs" screen


Illustration 5g02667417
"Digital Inputs" screen

The digital sensor information for each is displayed on a separate screen. Refer to Illustration 4. Refer to Table 2 for an explanation of related parameters for the digital sensor.

Table 2
Configuration and Status Information for the Digital Sensor 
Digital Sensor  Description 
Digital Sensor Input #1, 2, 3, 4 Type Configuration  Configuration Type parameter defines whether a sensor is attached. If attached, the state of the switch contacts under normal operating conditions (Normally Open or Normally Closed). 
Digital Sensor Input #1, 2, 3, 4 Monitoring Condition  Defines the monitoring condition for the digital input. If the digital input is in the alarm state (opposite the normal state), an event is recorded and sent to the VisionLink application. Alarm state is as specified in digital sensor input type configuration. delay time is specified in digital sensor input delay time, while the digital input monitoring condition is true.  
Digital Sensor Input #1, 2, 3, 4 Description  The digital sensor input description parameter is a 24 character field used to describe what the sensor is monitoring. This value is used in the office software to display the sensor status. 
Digital Sensor Input #1, 2, 3, 4 Delay Time  Defines the delay time before an alarm condition is recorded. If the digital input is in the alarm state (opposite the normal state), an event is recorded and sent to the VisionLink application. Alarm state is as specified in digital sensor input type configuration. Delay time is specified in digital sensor input delay time, while the digital input monitoring condition is true. Set this time correctly so spurious alarms are not set or alarms are missed. 

"GPS Information" Status



Illustration 6g02171953
"GPS Information" Screen

The PL522 or 523 "GPS Information" screen shows the status of the GPS. Refer to Illustration 6. Refer to Table 3 for an explanation of the GPS-related parameters.

Table 3
GPS Information Parameters 
Status  Description 
PC Current Date/Time  The current Date and Time of the host PC is displayed. 
GPS Position Status  Valid: The Product Link Module has previously calculated a valid fix.
Invalid: The Product Link Module has not calculated a previous fix. 
GPS Time Stamp  The time stamp from the last fix is displayed. The time can be compared to the Current Date/Time to verify that the time since the last position was calculated. 
GPS Latitude  The last valid GPS Latitude is displayed.  
GPS Longitude  The last valid GPS Longitude is displayed.  
Number of GPS Satellites  The number of GPS satellites currently in use by the GPS receiver.(1) 
GPS Antenna  GPS Antenna Operational - The antenna is operational.
GPS Antenna Fault - There is an issue with the antenna.
GPS Antenna is not installed - The antenna is not installed or is disconnected. 
(1) Three or more satellites are needed to get an updated position fix.

"GSM (Cellular) Information" Status



Illustration 7g02667436
GSM (Cellular) Information screen

Table 4
GSM (Cellular) Information Parameters 
Status  Description 
Cellular network coverage status  In Coverage - Attached to network.
Out of coverage - Not attached to network. Check Trimble Store subscriptions and SIM activation.
Network Not Allowed - No coverage in the area from the SIM provider (or partner). 
Cellular Signal Quality  Display percentage values (0 percent , 5 percent, 25 percent, 50 percent, 75 percent, and 100 percent) - If a value is shown, a cell tower can be seen. 
Cellular Device Data Network Registration Status  Searching - Device is currently trying to attach or searching a network to register to.
Not Attached - Device is not attached to the network and is not searching a network to register to.
Attached Home - Device is registered to a home network.
Attached Roaming - Device is registered to a roaming network.
Registration Denied - Device is not allowed to attach to the network. Authentication failure or GRPS service is not active.
Unknown - Unknown error in registration process. 
Cellular Packet Data Protocol (PDP) Context Activation Status  Active - Can communicate.
Not Active - Cannot communicate. Likely incorrect APN or network denied.
Missing or Unknown APN - Possible masterboard problem. 
SIM Card Status  Active - Functional.
Not Active - Contact DSN to have the SIM activated.
Not Detected - Modem cannot detect the SIM card.
Failure - Check activation with network. Possible failed SIM card.
Need PIN - Obtain security PIN from SIM provider.
Need PUK - SIM card is blocked. Need PUK from SIM provider to unlock SIM. 
SIM Card Number  Unique identifier for the SIM card 
Cellular Service Provider Name  Service Provider Name (Ex: AT&T, T - Mobile) 
Cellular Network Disconnection Timestamp  Last time the cellular modem lost connection with the cellular network 
International Mobile Equipment Identity Number (IMEI)  A unique 15 or 17-digit code used to identify a GSM device to the GSM network. IMEI number is used by the GSM network to identify valid devices. 

Machine Security (Available in China Only)

Derate - Some machines can have the machine engine derated remotely by the owner of the machine. The action causes the machine to operate much slower than normal. A warning is given before this action occurs on the display with the machine lock icon and "security pending". When engine derate has happened, the machine display shows the machine lock icon and "Security Enabled". The operator should move the machine to a safe location, apply the parking brake, power the machine down, notify the site supervisor, and your Cat dealer.

Disable - Some machines can be prevented from starting remotely by the owner of the machine. When disabling has happened, the machine display shows the machine lock icon and "security enabled". The operator should notify the site supervisor.

Tampering - Tampering with the Product Link can also result in engine "derating"or "disabling" of the machine. To avoid "derating"or "disabling", prevent tampering with the Product Link. If, machine diagnostics occur due to Product Link notify your site supervisor immediately to prevent derating or disabling. An example of this situation is an antenna becoming damaged.

Note: The appropriate Monitor, Engine and Product Link software must be flashed to enable this functionality. Not all machines support this function. Contact your Technical Service Representative for additional details.



Illustration 8g02643821
Security access parameters screen

The level of tamper resistance can be changed from the Security Access Parameters screen. Refer to Illustration 8.



Illustration 9g02643857
System operation granted screen

Illustration 9 shows that the machine is not disabled or derated because the Security System Status Value is "System Operation Granted".



Illustration 10g02644220
Restore machine security system to normal operation feature

If a machine has been disabled or derated, the machine can be restored to operation using the "Restore Machine Security System to Normal Operation" feature under the "Service" menu.



Illustration 11g02644234

This screen in Illustration 11 shows the reasons why the machine was derated or disabled. Screen will show that applicable value as "Yes". Click the "Restore" button. Enter required factory passwords. Verify that the value for all derate and/or disable parameters is "No". Turn the key to OFF. Wait 45 seconds. Turn the key to ON.



Illustration 12g02644381

If Remote Disable or Remote Derate is "Yes", operation can be restored using Cat ET. If any of the values other than Remote Disable or Remote Derate are "Yes", applicable troubleshooting will be required.



Illustration 13g02644581


Illustration 14g02644582

Reference: For more information on Factory Passwords (FPS) refer to Special Instructions, REHS1238, "Obtaining Factory Passwords and Software Enabled Attachments".



Illustration 15g02644584


Illustration 16g02644585


Illustration 17g02644587


Illustration 18g02644588


Illustration 19g02644589


Illustration 20g02644590

The screen in Illustration 20 shows that the machine has been remotely disabled.



Illustration 21g02644583

Changing the Tamper Resistance Level. The Tamper Resistance feature works together with the Vision Link commanded Machine Disable and Derate features.

Tamper Resistance Level 1:

  • Remote Disable

  • Remote Derate

Tamper Resistance Level 2:

  • Tamper Resistance Level 1 features

  • Tamper Derate due to loss of communication between Tornado and Immobilizer libraries (Product Link and Engine ECMs)

  • Tamper Derate due to SIM card removal

  • Tamper Derate due to GPS antenna disconnection

Tamper Resistance Level 3:

  • Tamper Resistance Level 1 features

  • Tamper Resistance Level 2 features

  • Tamper Derate due to GPS and Wireless blockage

  • Tamper Derate due to Wireless only blockage


Illustration 22g02646623

If the PL522 ECM needs to be replaced and has been running with tamper resistance on, MSS must first be uninstalled on the ECM where it resides. In Illustration 23 it is shown on the Engine ECM..



Illustration 23g02646630


Illustration 24g02646631


Illustration 25g02646634


Illustration 26g02646635

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